About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The position also supports other facility needs and delivers efficient, accurate one-on-one patient care in a fast-paced environment, with a focus on quality clinical care and a positive patient experience. The role combines radiologic technologist and medical assistant duties, including preparing patients for imaging, operating and maintaining radiologic equipment, supporting examinations and treatments, performing testing and routine medical procedures, assisting with patient flow, and completing front- and back-office tasks. The position is full-time, Monday through Friday, 7:30 a.m. to 5:30 p.m., in Lenexa, Kansas.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology and applicable certification by the state of employment.
  • Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • Customarily at least six months of medical assistant experience, with knowledge of medical procedures and terminology.
  • Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems or applications.
  • Ability to use logic to identify key facts, explore alternatives, and propose quality solutions.
  • Strong customer service skills and ability to interact tactfully and professionally.
  • Ability to handle sensitive and confidential information in accordance with HIPAA, PHI requirements, applicable laws, and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Willingness to participate in initial and ongoing required training.
  • Ability to meet Concentra’s core competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.

Nice To Haves

  • Working knowledge of occupational medicine requirements, which may be state-specific.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, explain the process, assist with positioning, and support their safety and comfort during x-ray exams.
  • Operate radiologic equipment and take x-rays according to examination specifications and applicable safety requirements.
  • Use radiation safety measures and protective devices for patients and team members.
  • Maintain radiologic equipment, including calibration, quality assurance and quality control, and record keeping; report malfunctions.
  • Follow radiology workflows, ensure reports transfer correctly to the EMR, and complete required x-ray visit documentation.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, in accordance with state regulations.
  • Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine procedures as ordered and triage emergent patients as needed.
  • Prepare and assist with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms; maintain and operate medical devices and equipment, including calibration and record keeping.
  • Notify a supervisor when equipment is not functioning, supplies are needed, or facility operations are not as expected.
  • Work with center leadership to support patient flow and volume, and keep patients informed of expected wait times.
  • Perform front- and back-office clerical tasks, maintain accurate records, and complete documentation accurately.
  • Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, answering a multi-line telephone system, and distributing employer results or paperwork.
  • Follow HIPAA guidelines and safety rules; attend required staff meetings or huddles and complete applicable training, including monthly clinical competency training.
  • Help maintain a neat, clean, and orderly facility.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement up to $10,000
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
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