Concentra - Radiologic Technologist & Medical Support Specialist - PRN

Concentra•King of Prussia, PA

10d

About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations under the direct supervision of the treating clinician, following Concentra policies and procedures and applicable regulations. The position also supports other areas of the facility and provides efficient, accurate one-on-one patient care in a fast-paced environment. The role is expected to deliver quality clinical care and a welcoming, respectful, and skilled patient experience. The radiologic technologist duties include preparing and positioning patients for x-ray procedures, operating radiologic equipment, following radiation safety requirements, maintaining equipment and records, and ensuring radiology workflows and reports are completed correctly in the electronic medical record. The medical support duties include drug and alcohol testing, preparing patients for examinations, performing vital-sign checks and ancillary testing, assisting clinicians with examinations and procedures, carrying out routine procedures as ordered, supporting patient flow, completing clinical and front-office documentation, and maintaining equipment, supplies, and facility cleanliness. The role also requires attending staff meetings and completing required training. The position involves access to confidential and critical information and requires secure information management.

Requirements

High school diploma or GED.
Graduation from an accredited school of radiologic technology.
Applicable certification in radiologic technology from the state in which employed.
Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
CPR/First Aid certification.
Customarily at least six months of medical assistant experience, with knowledge of medical procedures and terminology.
Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information in accordance with HIPAA, PHI requirements, applicable laws, and company policies.
Clear, professional verbal and written communication skills.
Teamwork orientation and ability to maintain working relationships with colleagues at all levels.
Participation in initial and ongoing training as required.
Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office applications, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Prior medical office, healthcare, and/or customer service-related experience.
Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.

Responsibilities

Prepare patients for radiologic procedures, explain procedures, escort and position patients, and monitor their safety and comfort during x-ray examinations.
Operate radiologic equipment and take x-rays according to examination specifications and applicable requirements.
Use radiation safety measures and protective devices to safeguard patients and team members.
Maintain radiologic equipment, perform calibration and QA/QC procedures, keep required records, and report equipment malfunctions.
Follow radiology workflows and ensure radiology reports cross correctly to the electronic medical record.
Complete documentation related to patient x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform ancillary testing such as vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, subject to state regulations.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment, perform routine procedures as ordered, and triage emergent patients as needed.
Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
Complete quality assurance activities for equipment, medical devices, and testing processes.
Maintain supplies, clean rooms and equipment, and stock examination rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping; promptly notify a supervisor of malfunctions, supply needs, or facility issues.
Partner with center leadership to support patient flow and volume, and keep patients informed about expected wait times.
Perform front- and back-office clerical tasks and maintain accurate patient records.
Greet patients, obtain authorizations, check patients in and out, answer the multi-line telephone system, communicate wait times, and distribute employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required and complete applicable training, including monthly clinical competency training.
Help maintain a neat, clean, and orderly facility.