Concentra with comp - Radiologic Technologist & Medical Support Specialist - Full Time

Concentra•New Britain, CT

6d•Onsite

About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, procedures, and applicable regulations under the direct supervision of the treating clinician, while also supporting other areas of the facility. The role provides efficient, accurate one-on-one patient care in a fast-paced environment and helps ensure patients receive quality clinical care and an excellent patient experience. The clinic is located at 972 W Main Street, New Britain, CT 06053, and clinic hours are 8:00 AM to 5:00 PM. Radiologic duties include preparing and positioning patients, explaining procedures, operating imaging equipment, following radiation-safety practices, maintaining equipment, and completing required documentation and workflows. Medical support duties include drug and alcohol testing, preparing patients for examinations, performing ancillary tests and routine procedures, assisting clinicians, maintaining supplies and equipment, supporting patient flow, and completing front- and back-office tasks. The position also requires protecting confidential information, following safety and HIPAA guidelines, and participating in required training.

Requirements

High school diploma or GED.
Graduation from an accredited school of radiologic technology.
Applicable state certification for the state of employment.
Active, valid certification with the American Registry of Radiologic Technologists (ARRT).
CPR/First Aid certification.
Customarily at least six months of medical assistant experience, with knowledge of medical procedures and terminology.
Ability to participate in initial and ongoing required training.
Obtain all required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Ability to use logic to identify key facts, explore alternatives, and propose quality solutions.
Strong customer service skills and the ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with laws and company policies.
Clear, professional verbal and written communication skills.
Teamwork orientation and ability to maintain working relationships with colleagues at all levels.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into systems and applications.

Nice To Haves

Working knowledge of occupational medicine requirements, including state-specific requirements.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures; escort and instruct them, assist with positioning, and monitor their safety and comfort during examinations.
Operate and position radiologic equipment and adjust settings to produce diagnostic images according to examination specifications and applicable requirements.
Use radiation safety measures and protective devices for patients and team members.
Maintain, calibrate, and perform QA/QC and record keeping for x-ray equipment; report malfunctions to the Center Operations Director.
Follow Radiology workflows, ensure reports cross correctly to the EMR, and complete required documentation for patient x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform requested or required ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, in accordance with state regulations.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment; perform routine procedures ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist with procedure setup and injury care; apply ordered bandages, dressings, and splints; dispense medications and DME as ordered and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping; promptly notify a supervisor about malfunctions, supply needs, or facility issues.
Assist center leadership with patient flow and volume, and keep patients informed about expected wait times.
Perform clerical tasks in the front and back office associated with patient care and record keeping, ensuring documentation accuracy.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules; attend required staff meetings or huddles.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training and required Medical Support Specialist certifications.