Concentra with comp - Radiologic Technologist & Medical Support Specialist - Full Time

Concentra•New Britain, CT

6d•Onsite

About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician, while also supporting other areas of the facility. The role requires efficient and accurate one-on-one patient care in a fast-paced environment, with a focus on quality clinical care and an excellent patient experience. Radiologic duties include preparing and positioning patients, operating radiologic equipment, following radiation safety practices, maintaining equipment and records, ensuring imaging workflows and reports are completed correctly in the EMR, and documenting x-ray visits. Medical support duties include drug and alcohol testing, preparing patients for examinations, taking vital signs and performing ancillary tests, assisting clinicians with examinations and procedures, completing routine medical procedures, triaging emergent patients, maintaining supplies and equipment, supporting patient flow, and performing front- and back-office tasks. The position also requires following HIPAA and safety rules, attending meetings and training, and helping maintain a clean and orderly facility. Duties may change at any time with or without notice.

Requirements

High school diploma or GED.
Graduate of an accredited school of radiologic technology and applicable certification in the state of employment.
Active and valid certification with the American Registry of Radiologic Technologists (ARRT).
CPR/First Aid certification.
At least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
Ability to use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Strong customer service skills and the ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork orientation and ability to maintain working relationships with colleagues at all levels.
Ability to participate in required initial and ongoing training.
Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures, escort them to dressing and x-ray rooms, provide instructions, assist with positioning, and monitor their safety and comfort.
Operate radiologic equipment and take x-rays in accordance with examination specifications, radiologic requirements, and regulations.
Use radiation safety measures and protective devices to protect patients and team members.
Maintain radiologic equipment, including calibration, quality assurance and quality control procedures, and required records; report malfunctions to the Center Operations Director.
Follow radiology workflows and ensure radiology reports transfer correctly to the EMR.
Complete required documentation for patient x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform requested or required ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing in accordance with state regulations.
Perform rapid screening tests, including influenza, strep, mono, and glucose testing.
Assist providers during examinations and treatment and perform routine medical procedures as ordered by the treating clinician.
Triage emergent patients as needed.
Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping; notify a supervisor promptly of equipment or facility issues or supply needs.
Partner with center leadership to assist with patient flow and volume, and keep patients informed about expected wait times.
Perform front- and back-office clerical tasks related to patient care and record keeping, ensuring documentation accuracy.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, answering a multi-line telephone system, communicating wait times, and distributing employer results or paperwork.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training, and participate in initial and ongoing training.
Obtain required Medical Support Specialist certifications, including drug screen collection, breath alcohol certification, and hair and oral fluids collection.