Quotations Specialist - Plumbing & HVAC
About The Position
DSG is seeking a Plumbing & HVAC Quotations Specialist in Sioux Falls or Rapid City, South Dakota. This full-time, salaried position develops quotations for residential and commercial Plumbing projects. Work is typically performed Monday through Friday between 8 a.m. and 5 p.m., though hours may occasionally vary according to business needs. The specialist reviews bid reports and gathers feedback from sales teams and customers to identify quotation opportunities. They estimate material quantities, prepare timely and professionally presented price quotations, perform takeoffs from plans and specifications, assess product availability, find equivalent substitutes, and negotiate special pricing and terms with vendors. The role also involves following up with sales teams and customers to secure projects, assisting with submittals, resolving customer inquiries and complaints, preparing and releasing orders, tracking quotation records, and providing technical support to customers and employee owners.
Requirements
- High school diploma or equivalent.
- Secondary or post-secondary coursework concentrated in a related field, or field experience and/or technical knowledge of Plumbing & HVAC products and applications.
- Sales-oriented mindset and drive to succeed in a highly competitive market.
- Ability to communicate effectively orally, by phone, and in writing with customers and vendors.
- Strong interpersonal and customer service skills.
- Organizational skills to plan and prioritize work effectively.
- Ability to thrive in a fast-paced work environment.
- Prior computer knowledge, experience, and skills.
Responsibilities
- Review bid reports and gather sales team and customer feedback to identify quotation opportunities.
- Estimate material quantities and provide timely, professionally presented price quotations for industrial, commercial, and construction projects.
- Exchange project plans and specifications and perform takeoffs.
- Review specified products, determine availability, and identify equivalent substitute products as needed.
- Contact and negotiate with vendors for special terms and pricing on supplies and materials for quoted projects.
- Follow up with the Sales team and quoted customers to secure project sales.
- Assist in preparing and assembling submittals for approval.
- Address customer complaints and inquiries promptly to support fair resolutions and customer satisfaction.
- Prepare orders for customer materials, confirm delivery dates, and release orders to meet project requirements.
- Track, monitor, and maintain organized quotation files and records of quoted jobs.
- Provide technical support to fellow employee owners and customers.
- Perform other duties as assigned.
Benefits
- Employee Stock Ownership Plan (ESOP) and 100% employee ownership.
- Personal and professional training and development opportunities and growth potential.
- Competitive compensation packages based on experience and potential.
- Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
- Medical, dental, and vision coverage.
- Life insurance and short- and long-term disability coverage.
- Health Savings Account (HSA) with employer contribution.
- Family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
- 401(k) with employer match and ESOP.
- Discount on DSG-supplied products.
- Paid volunteer hours.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
