Quick Lane Service Advisor
Buss Ford Lincoln•McHenry, IL
About The Position
Buss Ford Lincoln is seeking a Quick Lane Advisor to ensure a smooth and efficient customer service experience. The role involves accurately documenting customer concerns, coordinating with technicians, and communicating clearly with customers throughout the service process. Buss Ford Lincoln has served McHenry County and surrounding areas since 1928.
Requirements
- Past experience as a service advisor, assistant lane manager, or service consultant is required.
- Ability to work in a fast-paced environment.
Nice To Haves
- Previous experience at a car dealership is preferred.
Responsibilities
- Greet customers and assess their service needs.
- Prepare detailed service orders and estimates.
- Communicate with technicians to support timely and accurate repairs.
- Provide customers with updates on the status of their vehicles.
- Handle customer inquiries and promptly resolve issues.
- Promote additional services and products to enhance customer satisfaction.
Benefits
- Medical insurance
- Dental insurance
- 401(k)
- 401(k) matching
- Paid time off
- Seven paid holidays
- Employee discounts
- Paid training
- Growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
