Quick Lane Advisor

Landmark Ford•Tigard, OR

About The Position

Landmark Ford Inc., a family-owned and operated business since 1979, seeks a customer-focused FastLube Service Advisor for its Ford/Lincoln service department. The role focuses on providing excellent customer service by managing customer appointments, documenting requested services, communicating recommendations and timelines, and coordinating with technicians. The position offers competitive pay, income opportunities, training, and benefits.

Requirements

  • Exemplary customer service skills.
  • Valid driver’s license with an acceptable driving record.

Responsibilities

  • Greet customers for their appointments.
  • Write repair orders and document requested services.
  • Explain recommended services, pricing, and estimated completion times.
  • Coordinate with technicians to keep work moving efficiently.
  • Keep customers informed and ensure vehicles are ready for delivery.
  • Review technician recommendations and Multi-Point inspection results with every customer.

Benefits

  • Very competitive wages.
  • Training.
  • Full benefit package, including 401k with matching.
  • Bonus plans and Spiff programs.
  • Professional working environment.
  • State-of-the-art equipment.
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