Quality Workcell Manager

Jabil • Asheville, NC

1d

About The Position

The Quality Workcell Manager leads and guides the workcell Quality Engineering section, promoting efficient, effective work and a “Quality First” culture. The role focuses on continuous improvement, product quality, customer satisfaction, and collaboration with the customer and workcell functional team on quality-related matters.

The manager recruits, develops, motivates, and coaches the workcell QA team; sets clear accountability; supports employee growth and performance; and works across the workcell and supporting functions to improve product quality, yields, and efficiencies. The position also ensures timely corrective and preventive actions, appropriate training, compliance with product quality policies and procedures, plant-wide ESD controls and product regulatory requirements, and a safe work environment.

The position requires a bachelor’s degree in Engineering or a related discipline, at least five years of experience in a quality-related field, and proficiency across QA functions. Jabil also accepts an equivalent combination of education, experience, and training.

Requirements

• Bachelor’s degree in Engineering or a related discipline, or an equivalent combination of education, experience, and/or training.
• At least 5 years of work experience in a quality-related field.
• Proficiency and knowledge in all areas related to the QA function.
• Clear and effective verbal and written communication skills.
• Extensive knowledge of global and regional logistics operations and industry.
• Ability to determine logistics requirements aligned with business goals and devise and implement strategies to achieve targets.
• Advanced financial and analytical ability, including proficiency in business analytics to determine an optimum company footprint.
• Advanced knowledge of international direct and indirect taxes and global customs regimes.
• Track record of successful change management, including implementing and managing continuous productivity and cost-reduction programs.
• Persuasive communication skills.
• Proficiency with personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and email.

Responsibilities

• Lead and guide the workcell QE section, promoting efficiency, integrity, enthusiasm, and a Quality First mentality.
• Liaise with the customer on quality-related issues in coordination with the workcell functional team.
• Recruit and maintain a high-caliber QA workforce for the workcell.
• Collaborate across the workcell and supporting functions to improve product quality and pursue zero defects and customer satisfaction.
• Drive assigned action items to completion across the workcell, team members, and supporting functions.
• Develop, motivate, coach, and provide timely feedback to team members, enabling their full potential, independence, and ownership.
• Monitor and evaluate Quality Engineers’ involvement and results in product quality improvement and continuous improvement of yields and efficiencies.
• Support functions in implementing appropriate corrective and preventive measures on time.
• Evaluate and schedule training programs or seminars for the Quality Engineering team and other functions as needed for product quality improvement.
• Ensure plant-wide ESD controls and product regulatory requirements are established and maintained.
• Maintain positive employee relations through open-door practices, suggestion channels, status and team meetings, and one-on-one communication.
• Clarify responsibilities and accountability, communicate areas for improvement, and foster continuous improvement across the workcell.
• Review relevant product quality policies and procedures with direct reports and workcell personnel, ensure understanding, and support compliance.
• Promote morale, a proactive and positive culture, and opportunities for personal growth within the workcell QA team.
• Prepare periodic performance reviews for direct reports and recommend salary increases or changes in job status as appropriate.
• Build pride and ownership in workcell execution and performance.
• Provide and maintain a safe work environment for employees and visitors.
• Support other workcells or functions upon request from the QA Manager and/or senior management.
• Perform other duties and responsibilities as assigned.

Benefits

• Competitive base salary
• Medical, dental, prescription drug, and vision insurance with HRA and HSA options
• 401(k) match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition reimbursement
• Life, AD&D, and disability insurance
• Commuter benefits
• Employee Assistance Program
• Pet insurance
• Adoption assistance
• Annual merit increases
• Community volunteer opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager