Quality Technician Level 2
About The Position
The Quality Technician Level 2 performs visual and dimensional inspections of products to determine conformance with quality requirements and specifications, including dimensions, contour, fill, and finish. The role completes inspections using released instructions and programs or directly from blueprints. It also supports quality-system activities, training, statistical process control, and corrective and preventive action investigations. The technician may train and certify others and may serve as backup for the quality supervisor. The position works from drawings, specifications, and quality-control instructions, using measuring tools and equipment to inspect in-process and finished products. It includes reviewing and completing documentation, monitoring SPC charts, containing nonconforming products, and notifying production leadership about deviations. The work involves an office environment and frequent manufacturing-floor exposure, including a clean-room environment and use of personal protective equipment. Overtime may be required.
Requirements
- Experience working as a Quality Technician, Training Coordinator, Trainer, Training Facilitator, or in a similar role is preferred.
- Hands-on experience supporting Quality Management System activities.
- Hands-on experience coordinating training events in a production setting.
- Proficiency in statistical process control, including appropriate reactions and support for developing documented reaction plans.
- Excellent communication skills and confidence communicating with groups of people.
- Ability to mentor and lead others in a work environment.
- Strong organizational skills and ability to handle multiple assignments.
- Ability to act independently.
- Proficiency with Microsoft Office tools.
- Ability to work overtime.
- Ability to stand, walk, push, pull, reach overhead, and bend to the floor; operate testing equipment or gauges with visual acuity, dexterity, and accuracy; and exert the stated levels of force.
Nice To Haves
- Two-year associate degree preferred.
- Previous experience is a plus.
Responsibilities
- Review DHRs for accuracy and compliance; complete, approve, and publish DHRs.
- Create and publish COCs and transmit them directly to customers.
- Develop, update, and improve job instructions, including content templates.
- Select training methods and activities; design, prepare, and order training aids and materials, including competency tests.
- Assess training competence and effectiveness and determine the impact of training.
- Develop processes and work instructions that support SPC implementation and monitoring.
- Use drawings, specifications, and quality-control instructions with hand, floor-mounted, or bench-mounted measuring tools, fixtures, and equipment.
- Perform visual and dimensional inspections of in-process and finished products.
- Operate CMM and vision systems after placing parts on fixtures or using open setup.
- Monitor SPC charts and direct appropriate reactions; set up SPC charts and establish or adjust limits with statistical justification.
- Perform receiving inspections as assigned.
- Support corrective and preventive action investigations using appropriate root-cause tools.
- Notify the Lead Operator and Production Supervisor of deviations and follow departmental procedures for rectification, identification, and control of substandard products.
- Contain nonconforming products and maintain associated product identification.
- Prepare reports, complete departmental forms, and maintain records in accordance with good documentation practices.
- Train and certify others and potentially act as quality supervisor backup.
- Adhere to the organization's Quality Policy and Core Values.
- Perform other duties as required and work overtime when needed.
Benefits
- Generous paid time off and 11 paid holidays
- 401(k) with company match
- Bonuses and shift differentials
- Paid jury duty and bereavement leave
- Medical, dental, and vision coverage
- Short-term and long-term disability
- Group term life insurance and supplemental life insurance for employees, spouses, and children
- Critical illness, accident, and hospital indemnity coverage
- Employee Assistance Program
- Quarterly perfect attendance awards
- Service awards program
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
