Quality Technician II

MITER Brands•Sacramento, CA

8d•Onsite

About The Position

The Quality Technician II performs process audits and in-process and final inspections of insulated glass units, windows, and doors. The role identifies and segregates nonconforming materials, reviews defects and reject trends with production supervisors, calculates quality scores for the Milgard Performance System (MPS), and collects and analyzes data to support corrective action and process improvement. The technician recommends containment and corrective actions, reports issues to supervisors and production management, follows safety procedures, and uses required personal protective equipment. The role also carries specified authority to hold or reject materials and products, investigate quality issues, and recommend or take other actions related to containment, corrective actions, production, and quality documentation. This is an onsite position in Sacramento, California, with hours Monday through Friday, 6:00 AM to 3:30 PM. Mandatory overtime may be required as business needs require. Compensation is $23.50 per hour. MITER Brands offers competitive pay and a benefits package that includes medical and prescription coverage, dental and vision insurance, life and disability coverage, paid time off and holidays, a 401(k) with company match, tuition reimbursement, and additional employee programs.

Responsibilities

Perform process audits of equipment setup and conditions to ensure process controls are observed.
Assist production in identifying root causes of defect trends and recommend corrective or containment actions.
Create and execute MPS objectives, meet MPS commitments, and work within MPS guidelines.
Reflect Milgard business values and philosophy in business interactions and adhere to safety procedures, including proper use of personal protective equipment.
Perform in-process and final inspections of insulated glass units, windows, and doors.
Identify and segregate nonconforming raw materials for disposition.
Review rejects and defect trends with production supervisors.
Calculate quality scores from inspection and audit results for use in MPS.
Recommend containment and corrective actions to production leads and supervisors.
Collect, prepare, and analyze data for corrective action and process improvement.
Report problems and issues to the supervisor and production management.
Place suspected nonconforming material on hold or designate it as “sort for use”; reject finished products based on audit results; and investigate quality issues.
Provide dispositions for clearly nonconforming material, require containment where appropriate, and provide corrective and supportive feedback to operators, following up with leads.
Increase audit sample sizes based on the published Quality Action Plan.
Recommend actions including production shutdowns, formal Corrective Action Requests, scrapping nonconforming goods, changes to audit sampling, release of containment, requests for waivers or deviations, and changes to quality documentation.