Quality Technician II
About The Position
DHL Supply Chain is hiring a Quality Technician II to support establishment, maintenance, alignment, and continual improvement of the QA System. The role performs day-to-day Quality Assurance activities to help ensure compliance with governmental regulations, customer requirements, and quality assurance policies and procedures, while accommodating requests for support. The technician checks, inspects, and counts inbound and outbound products to confirm they are free from damage or defects. The position audits products and packaging/labeling and checks that order quantity, quality, labeling, and shipping address meet customer specifications and other requirements. The role also performs quality audits, inspections, and documentation; monitors and reports QMS implementation, compliance, and effectiveness; supports QA training and license, permit, and registration activities; and works with Quality Assurance, Ops Performance, and Process Improvement teams on Quality initiatives. The position is listed as Quality Tech II, on the FWD 2nd shift, Monday through Friday from 3 p.m. to 11 p.m. Pay is $20.50 base plus a $1 shift differential, for $21.50 total.
Requirements
- At least one year of experience in product checking, inspection, and/or counting; product and packaging/labeling audits; verifying order quantity, quality, labeling, and shipping address; and related quality compliance activities.
- Experience using a commercial warehouse management system such as Blue Yonder, Red Prairie, JDA, or SAP.
- Experience with Microsoft Office software, including Excel.
- High school diploma or equivalent.
- Forklift operator certificate, or satisfactory completion of a forklift training program within the first 30 days of employment.
Nice To Haves
- Associate degree or equivalent in a related field of study.
- Experience or skills in supply chain, quality control, auditing, product compliance, and material or product inspection.
Responsibilities
- Check, inspect, and/or count inbound and outbound products and ensure products are free of damage or defects.
- Audit products and packaging/labeling to maintain product compliance and accuracy.
- Verify that order quantity, quality, labeling, and shipping address meet customer specifications and other requirements.
- Perform Quality audits, inspections, and documentation.
- Perform daily quality assurance activities as required or directed by management.
- Monitor and report QMS implementation, compliance, and effectiveness through audits, observations, review of quality metrics, and customer feedback.
- Support QA training for new and existing associates.
- Support coordination of QA license, permit, and registration activities.
- Work with Quality Assurance, Ops Performance, and Process Improvement teams to progress Quality initiatives.
Benefits
- Affordable medical, dental, and vision coverage available beginning on the 30th day.
- PTO program, including paid holidays and vacation.
- 401(k) with company match.
- Tuition reimbursement program.
- Training and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
