Quality Technician I - 1st & 2nd Shift
About The Position
At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®. This role provides technical quality support for a multi-shift, high volume production facility. The Quality Technician will support building a customer-focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation. They will also foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work-related injuries.
Requirements
- HS diploma or GED
- One to three years in manufacturing
- Proficient in MS Office (Word, Excel, Power Point)
- Must be able to read, write, and speak English
- Must be at least 18 years or older
Nice To Haves
- Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
- One year in a Quality role
- Lean training / certification
- Have or be prepared to work towards Certified Six Sigma Yellow / Green Belt
Responsibilities
- Perform audits of the quality management system; perform process and product audits
- Lead root cause analysis and implementation of corrective actions
- Maintain line quality metrics and dashboard and participate in quality reviews
- Monitor and review CTQ / SPC / Error Proofing Controls at every level
- Collect, analyze, and report data and participate in improvement projects
- Assist with training the plant associates in the QMS and TQM principles
- Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
- Participate in plant trials, write reports and generate improvement ideas
- Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
- Participate and support SSB corporate quality initiatives
Benefits
- Health, Dental, and Vision
- Annual employee contribution to HSA
- 401K with company match
- Paid Time Off / Vacation
- 12 company holidays
- Sick days
- Company paid short- and long-term disability
- Paid parental leave
- Discount programs including Friends and family discounts
- Referral Bonus
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
