Quality Technician I - 1st & 2nd Shift
About The Position
The Quality Technician I provides technical quality support for a multi-shift, high-volume manufacturing facility. The role supports a customer-focused quality culture through data collection, process monitoring, root cause analysis, corrective action implementation, and continual improvement. It also supports a safe workplace by promoting safety policies and training in compliance with the company safety program and OSHA regulations. The technician performs quality management system, process, and product audits; maintains quality metrics and dashboards; monitors critical-to-quality, statistical process control, and error-proofing controls; and supports quality reviews, training, plant trials, and improvement projects. The role also reviews supplier quality issues and supplier corrective actions, and supports both site and corporate quality initiatives.
Requirements
- High school diploma or GED.
- One to three years of manufacturing experience.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to read, write, and speak English.
- Must be at least 18 years old.
Nice To Haves
- Associate degree in manufacturing, quality, statistics, engineering, business, or a related area.
- One year of experience in a quality role.
- Lean training or certification.
- Have or be prepared to work toward Certified Six Sigma Yellow Belt or Green Belt.
Responsibilities
- Provide technical quality support for a multi-shift, high-volume production facility.
- Support a customer-focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
- Foster a safety culture and support safety policies and training in compliance with the company safety program and OSHA regulations.
- Perform quality management system, process, and product audits.
- Lead root cause analysis and implementation of corrective actions.
- Maintain line quality metrics and dashboards and participate in quality reviews.
- Monitor and review critical-to-quality, statistical process control, and error-proofing controls at every level.
- Collect, analyze, and report data and participate in improvement projects.
- Assist with training plant associates in quality management system and total quality management principles.
- Review and report supplier quality issues and review, manage, or escalate supplier root cause analyses and corrective actions.
- Participate in plant trials, write reports, and generate improvement ideas.
- Support continual improvement of site quality efforts to increase customer quality performance.
- Participate in and support corporate quality initiatives.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Annual company contribution to a health savings account
- 401(k) with company match
- Paid time off and vacation
- 12 company holidays
- Sick days
- Company-paid short- and long-term disability
- Paid parental leave
- Discount programs, including friends and family discounts
- Referral bonus
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
