Quality Lead I - 1st & 2nd Shift

Makers Pride•McComb, OH

12h

About The Position

The Quality Lead serves as a point of contact for QA Technicians on the shift when other supervision is unavailable. The role manages assigned FSQA programs, backs up document specialist reviewer tasks, maintains data entry in associated computer systems as needed, and works with the QA team and other departments to meet requirements, assignments, trials, and responsibilities. The position operates on either first shift (6:00 AM–2:00 PM) or second shift (2:00 PM–10:00 PM), Monday through Friday, with overtime and weekend work possible.

Requirements

High school diploma or GED equivalent; QAD approval may be considered otherwise.
Three to five years of QA experience in FDA/USDA facilities.
Knowledge of GFSI and FSMA requirements, Environmental Monitoring Programs, the QA Technician role and responsibilities, and customer specifications and expectations.
Demonstrated experience with necessary SAP transactions.
Excellent oral and written communication skills, including the ability to communicate in English to give and acknowledge instructions or problems.
Strong self-confidence, problem-solving skills, and ability to work autonomously.
Accuracy, attention to detail, and ability to maintain confidentiality.
Ability to work more than 40 hours per week, handle multiple priorities, work well with others in stressful situations, and meet deadlines.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to define problems, collect data, establish facts, draw valid conclusions, write routine reports and correspondence, and interpret written, oral, diagrammatic, or scheduled instructions.
Excellent keyboarding, record-keeping, and follow-up skills.
Proficiency with MS Office Suite and SAP.
Ability to perform the physical requirements of the role, including reaching, using hands and fingers, seeing, hearing, talking, walking up to 400 yards, and climbing steps; work may involve light to moderate noise and hot or cold conditions.

Nice To Haves

Associate degree in a science field, preferred but not required.
Experience with GMPs, HACCP, FSMA (PCQI), and SQF.

Responsibilities

Monitor and assist QA Technicians performing in-process quality assurance checks.
Participate in the Internal Audit program and perform GMP audits.
Oversee generation and communication of incident reports.
Lead and assist with managing RCA-CAPAs.
Participate in mock traces and recalls as necessary.
Perform or oversee PEM and Non-PEM swabbing programs.
Assist with consumer and customer complaint investigations.
Serve as the main QA contact for assigned trials or new product qualification activities.
Track and order laboratory supplies.
Monitor rework processes for compliance with standards.
File paperwork related to the GFSI system.
Maintain hold inventory records.
Participate in sensory and other product reviews as required.
Provide data needed for KPIs.
Perform QA Technician duties as backup when required.
Follow GMPs and comply with applicable safety, health, environmental, and company rules, regulations, and policies.
Work weekends from time to time as required.
Perform other duties assigned by QA leadership.
Maintain effective working relationships and communicate with employees and management across departments.