Quality Lead I - 1st & 2nd Shift

Maker's Pride Talent Acquisition Team•McComb, OH

About The Position

The Quality Lead serves as a point of contact for QA Technicians on the shift when other supervision is unavailable. The role manages assigned FSQA programs, backs up document specialist reviewer tasks, maintains data in associated computer systems as needed, and works with the QA team and other departments to meet requirements, assignments, trials, and responsibilities. The position operates Monday through Friday on either the first shift (6:00 AM–2:00 PM) or second shift (2:00 PM–10:00 PM), with overtime and weekend work possible. The role requires coordination with employees and management across departments, compliance with company policies and applicable safety, health, and environmental regulations, and adherence to Good Manufacturing Practices.

Requirements

High school diploma or GED equivalent; QAD approval may be considered otherwise.
Three to five years of QA experience in FDA/USDA facilities.
Knowledge of GFSI and FSMA requirements, environmental monitoring programs, the QA Technician role and responsibilities, and customer specifications and expectations.
Experience with necessary SAP transactions.
Excellent oral and written communication skills, including the ability to communicate in English to give and acknowledge instructions or report problems.
Strong self-confidence, excellent problem-solving skills, and ability to work autonomously.
Accuracy, attention to detail, and ability to maintain confidentiality.
Ability to work more than 40 hours per week when needed.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to write routine reports and correspondence and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to work well with others in stressful situations, meet deadlines, and handle multiple priorities and tasks.
Excellent keyboarding, record-keeping, and follow-up skills.
Proficiency in MS Office Suite and SAP.
Physical ability to reach with hands and arms throughout the day and use hands and fingers; ability to see, hear, and talk.
Ability to work in light to moderate noise and potentially hot or cold production conditions; may need to walk up to 400 yards and climb steps to work and break areas.
Must be legally authorized to work in the location of application; work authorization sponsorship is not available.

Nice To Haves

Associate degree in a science field, preferred but not required.
Experience with GMPs, HACCP, FSMA (PCQI), and SQF.

Responsibilities

Monitor and assist QA Technicians performing in-process QA checks.
Participate in the Internal Audit program and perform GMP audits.
Oversee incident report generation and communication.
Lead and assist in managing RCA-CAPAs.
Participate in mock traces and recalls as necessary.
Perform or oversee PEM and Non-PEM swabbing programs.
Assist in consumer and customer complaint investigations.
Serve as the main QA contact for assigned trials or new product qualification activities.
Track and order lab supplies.
Monitor rework processes for compliance with standards.
File paperwork related to the GFSI system.
Maintain hold inventory records.
Participate in sensory and other product reviews as required.
Provide necessary data for KPIs.
Perform QA Technician duties as backup when required.
Follow GMPs and comply with safety, health, environmental, and company rules, regulations, and policies.
Maintain harmonious working relationships with employees and management across departments and communicate effectively with them.
Perform other duties as assigned by QA leadership.