Quality Systems Supervisor

Refresco•Rockaway Township, NJ

1d•$90,000 - $110,000

About The Position

The Quality Systems Supervisor reports to the Department Manager and leads implementation, execution, verification, and validation of the local Quality Management System. The role is responsible for plant-level quality systems and audit systems, including document control, quality data collection applications, and internal and external audits. It also supports compliance with the Food Safety Modernization Act and ensures food production licenses, certifications, and registrations remain current. The supervisor supports and continually improves the facility’s food safety and quality management systems, including the SQF System, and works with local teams and internal customers to implement systems and new or revised products. The role identifies process-improvement opportunities, champions best practices and quality programs, and provides second-level support to the Quality Manager for day-to-day operations. The supervisor leads and directs other employees and has some authority over hiring, performance, and disciplinary decisions. The position is in a fast-paced manufacturing environment and may involve working in ambient hot or cold seasonal conditions. No travel is anticipated.

Requirements

At least 3 years of progressive experience in Quality Assurance or Quality Control in a fast-paced manufacturing environment.
Proficiency in Excel, Word, SAP, and PowerPoint.
Ability to analyze and solve problems; results-oriented.
Organized and detail-oriented, with adaptability to change.
Ability to read and understand the metric system.
Understanding of Global Food Safety Initiative (GFSI) standards, such as SQF or FSSC 22000, with hands-on experience in compliance and audits.
Experience implementing, managing, and continuously improving Quality System Software.
Experience with real-time data collection systems to monitor and analyze production processes.

Nice To Haves

Bachelor’s degree in quality management or a related technical discipline.
Quality Assurance or Quality Control experience in the food or beverage industry.

Responsibilities

Follow and ensure compliance with health and safety policies, Good Manufacturing Practices (GMPs), and required personal protective equipment (PPE).
Ensure compliance with food quality and food safety guidelines under Refresco, customer, and governing-body standards, including SQF.
Comply with FDA and state and city regulations, Refresco quality policies, GMPs, HACCP, allergen and Kosher requirements, and other applicable regulations.
Lead and direct other employees, with some authority over personnel decisions related to hiring, performance, and discipline.
Own plant quality systems, including document control and quality data collection applications.
Support and maintain compliance with third-party food safety and quality certifications and continually improve the facility’s food safety and quality management systems.
Develop, implement, maintain, and continuously improve the SQF System and ensure compliance with relevant food safety and quality requirements.
Own plant audit systems, including internal and external audits.
Audit and verify local quality systems with the local team to ensure compliance with Refresco corporate guidelines.
Oversee quality projects and ensure appropriate documentation, including validation and verification protocols, is completed.
Work with internal teams to support, design, develop, test, and implement local document control and quality data collection systems.
Work with internal customers to ensure new or revised products are set up and implemented in quality data collection systems.
Identify and implement process improvements for local quality systems.
Drive improvement of quality system programs, including pest control, GMP, document control, and maintenance, as defined by GFSI and FDA requirements.
Champion governance, alignment, and communication of quality-systems best practices.
Provide second-level support to the Quality Manager for day-to-day operations.
Champion local quality systems programs such as HACCP, CAPA, GFSI, FDA, and customer requirements.
Revise and update local policies as needed, including developing and maintaining validation protocols.
Perform additional functions and requirements as assigned by the manager.