Quality Systems Coordinator

Refresco Careers•Maryland Heights, MO

About The Position

The Quality Systems Coordinator provides comprehensive and efficient administrative support to the site Quality team, reporting to the Department Manager. The role emphasizes accuracy and efficiency in serving internal and external stakeholders and supports the Quality team in meeting departmental objectives. The coordinator supports and maintains compliance with third-party food safety and quality certification requirements, develops and maintains the facility’s SQF System, and helps ensure compliance with applicable food safety and quality requirements. The role also manages quality documentation, corrective actions, audit support, management reviews, food safety and HACCP reviews, quality data, product specifications, laboratory supply procurement, and related purchasing and invoice processing. The position is based in a fast-paced production plant. Work may involve weekdays, weekends, afternoons, evenings, overnight hours, and scheduled overtime as needed. The work environment can be noisy and very hot or relatively cold, although the laboratory is temperature controlled. Hearing protection is required. No travel is anticipated. The role requires attention to detail and involves pronounced pressure from deadlines, production quotas, accuracy, or similar demands.

Requirements

Bachelor’s degree or diploma in Food Science, Quality, or a related discipline.
At least 3 years of Quality experience in a manufacturing environment; food or beverage industry experience is preferred.
Comprehensive knowledge of quality systems, including GMP, HACCP, and SQF; certification is required.
Proficiency in Excel, Word, SAP, and PowerPoint.
Ability to analyze and solve problems and be results-oriented.
Organized and detail-oriented, with adaptability to change.
Excellent verbal and written interpersonal and communication skills.
Skill in maintaining accurate and detailed records of inspections and tests.
Commitment to high ethical standards in quality assurance activities.
Ability to adapt to changing production environments and requirements and communicate clearly with production staff and management.
At plants co-packaging alcoholic beverages, employees conducting sensory tasting must be at least 21 years old.

Nice To Haves

Experience in food or beverage manufacturing.

Responsibilities

Follow health and safety policies and procedures, Good Manufacturing Practices (GMPs), and personal protective equipment requirements.
Adhere to food quality and food safety standards established by corporate, customers, and governing bodies, such as SQF.
Maintain high standards of accuracy and efficiency for Quality Department administrative tasks and provide comprehensive support to the QA team.
Oversee procurement and inventory of laboratory supplies, including reagents, water treatment chemicals, and microbiological materials.
Process invoices related to laboratory supplies accurately and on time.
Support and maintain compliance with third-party food safety and quality certification requirements, and implement and continually improve the facility’s food safety and quality management systems.
Develop, implement, maintain, and continually improve the SQF System and ensure compliance with relevant food safety and quality requirements.
Issue and process Quality Department purchase orders accurately and on time.
Maintain SQF program document control, including SOPs, policies, internal audits, and corrective actions.
Monitor and facilitate corrective actions to ensure timely resolution.
Assist with plant audits to assess GMP and SOP compliance and provide actionable summary reports to leadership.
Facilitate Management Review meetings and ensure leadership reviews and updates the SQF program annually.
Organize and coordinate annual Food Safety/HACCP reviews and reviews before process changes.
Communicate Quality performance data and update specifications for co-pack-produced products.
Verify Quality Control and Quality Assurance data daily for consistency and compliance.
Manage Certificates of Analysis for ingredients and reagents, including organic certifications.
Compile and maintain Quality KPIs and contribute to the Plant Dashboard and data reporting.
Help identify and implement process improvements to enhance the facility’s SQF and quality SOPs.
Uphold and ensure adherence to food safety and food quality policies and procedures across the facility.
At alcohol-producing sites, oversee alcohol receipt and delivery processes in compliance with regulatory and quality standards.