Quality Systems Coordinator

Refresco • Maryland Heights, MO

7d

About The Position

The Quality Systems Coordinator provides comprehensive and efficient administrative support to the site Quality team, reporting to the Department Manager. The role emphasizes accuracy and speed in delivering quality service to internal and external stakeholders. It supports food safety and quality compliance, including third-party certification requirements and development, implementation, maintenance, and continual improvement of the facility’s SQF System. The coordinator maintains quality-system documentation and records, supports audits and management reviews, monitors corrective actions, and contributes to quality data reporting and process improvement. The position operates in a fast-paced production plant and may involve variable work schedules and overtime as needed.

Requirements

• Bachelor’s degree or diploma in Food Science, Quality, or a related discipline.
• At least 3 years of experience in Quality within a manufacturing environment.
• Comprehensive knowledge of quality systems, including GMP, HACCP, and SQF; certification is required.
• Proficiency in Excel, Word, SAP, and PowerPoint.
• Ability to analyze and solve problems and remain results-oriented.
• Organized, detail-oriented, and adaptable to change.
• Excellent verbal and written interpersonal and communication skills.
• Skill in maintaining accurate and detailed records of inspections and tests.
• Commitment to high ethical standards in quality assurance activities.
• Ability to adapt to changing production environments and requirements.
• Ability to communicate clearly and concisely with production staff and management.
• For plants co-packaging alcoholic beverages, sensory tasting requires being at least 21 years old.

Nice To Haves

• Experience in food or beverage manufacturing is preferred.

Responsibilities

• Follow health and safety policies and procedures, Good Manufacturing Practices (GMPs), and personal protective equipment requirements.
• Adhere to food quality and food safety standards established by corporate, customers, and governing bodies, such as SQF.
• Maintain high standards of accuracy and efficiency for administrative tasks in the Quality Department.
• Provide administrative support to the QA team to help achieve departmental objectives.
• Manage procurement and inventory of laboratory supplies, including reagents, water treatment chemicals, and microbiological materials.
• Process invoices for laboratory supplies accurately and on time.
• Support compliance with third-party food safety and quality certification requirements and the implementation and continual improvement of facility management systems.
• Develop, implement, maintain, and continually improve the SQF System and ensure compliance with relevant food safety and quality requirements.
• Issue and process Quality Department purchase orders accurately and promptly.
• Maintain the SQF program document control system, including SOPs, policies, internal audits, and corrective actions.
• Monitor and facilitate completion of corrective actions to ensure timely resolution.
• Assist with plant audits for GMP and SOP compliance and provide actionable summary reports for leadership.
• Facilitate Management Review meetings and ensure leadership conducts an annual review and update of the SQF program.
• Organize and coordinate annual Food Safety/HACCP reviews and additional reviews before process changes.
• Communicate Quality performance data and update specifications for co-pack-produced products.
• Verify Quality Control and Quality Assurance data daily for consistency and compliance.
• Manage Certificates of Analysis for ingredients and reagents, including organic certifications.
• Compile and maintain Quality KPIs and contribute to the Plant Dashboard and data reporting.
• Help identify and implement process improvements to enhance facility SQF and quality SOPs.
• Promote adherence to food safety and food quality policies and procedures throughout the facility.
• At alcohol-producing sites, oversee alcohol receipt and delivery processes in compliance with regulatory and quality standards.

Benefits

• Medical, dental, and vision insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D insurance
• Critical illness, hospital indemnity, and accident insurance
• Short-term and long-term disability
• Pet insurance
• Legal benefits
• 401(k) Savings Plan with Company Match
• 12 paid holidays
• Vacation days and paid sick time off
• Well-being benefit
• Discount and Total Reward Programs

What This Job Offers

• Job Type: Full-time