About The Position

The Quality Systems & Compliance Manager develops, implements, maintains, and continuously improves quality management systems, supplier compliance programs, product specifications, quality performance metrics, and regulatory processes across domestic and international supplier networks. The role owns quality-related processes and data management, and drives operational efficiency through workflow automation, reporting tools, dashboards, and process standardization. Working closely with Category Management, Procurement, Product Management, Sales, Marketing, Operations, and Manufacturing Partners, the manager ensures products meet quality standards, regulatory requirements, customer expectations, and business objectives. The position is based in the St. Louis, Missouri (Hazelwood) office, with some ability to work from home a few days per month.

Requirements

  • Bachelor's degree required.
  • At least 5 years of experience in quality assurance, supplier quality, compliance, sourcing, manufacturing, procurement, operations, or related business functions.
  • Strong understanding of quality systems, supplier quality management, and compliance processes.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong communication, project management, and stakeholder management abilities.
  • Ability to lead cross-functional initiatives and influence outcomes without direct authority.
  • Proficiency with Microsoft Office, Smartsheet, Power BI, SharePoint, or similar reporting and workflow tools.
  • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.

Nice To Haves

  • Working knowledge of domestic and international suppliers.
  • Experience managing quality systems, supplier audits, CAPA programs, testing programs, or compliance initiatives.
  • Experience developing reporting tools, KPIs, dashboards, and continuous improvement initiatives.

Responsibilities

  • Lead the development and continuous improvement of quality systems, processes, and compliance programs supporting product quality, supplier performance, and regulatory requirements.
  • Ensure compliance with FDA, USDA, Prop 65, customer-specific, state, and federal regulations, and maintain product specifications, certifications, testing records, and compliance documentation.
  • Manage supplier quality programs, including supplier onboarding, audits, performance monitoring, corrective actions, and continuous improvement initiatives.
  • Analyze quality, compliance, and supplier performance data to identify trends, drive improvements, and reduce risk.
  • Develop and maintain quality dashboards, KPI reporting, and performance scorecards to provide visibility and support business decision-making.
  • Partner cross-functionally with Category Management, Procurement, Product Management, Sales, Marketing, and Operations to resolve quality issues and support business initiatives.
  • Drive process automation, workflow optimization, and operational excellence through tools and technology solutions.
  • Lead quality and compliance projects, present insights and recommendations to leadership, and promote best practices across the organization.

Benefits

  • Medical, dental, and vision benefits effective the first day of the month after 30 days.
  • Paid time off, including vacation, sick, holidays, and personal time.
  • 401(k) with generous company match.
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