Quality Support Specialist (On-site)
About The Position
Under general supervision, support quality and manufacturing operations by preparing, issuing, and maintaining quality certifications and related documentation for customer shipments. Perform part marking in accordance with established procedures and provide document control support as needed. Ensure accuracy, traceability, and compliance with customer requirements, quality standards, and company procedures. The role works in both office and manufacturing environments and involves coordination with Quality, Manufacturing, Planning, and other departments to resolve documentation discrepancies and support timely shipments. The schedule is Monday through Friday, 7:00 AM to 3:30 PM. The listed compensation range is $22 to $26 per hour, dependent on experience, plus a quarterly incentive bonus.
Requirements
- Strong attention to detail, organizational skills, and accuracy in recordkeeping.
- Basic computer skills, including Microsoft Office, data entry, and electronic record management.
- Ability to read, write, and communicate effectively in English.
- Ability to read and follow written procedures, work instructions, and basic engineering drawings.
- Basic blueprint reading and shop math skills.
- Ability to review documentation for accuracy, completeness, and consistency.
- Ability to prioritize multiple tasks and adapt to changing production requirements.
- Effective communication and interpersonal skills.
- Ability to identify discrepancies and communicate concerns to appropriate personnel.
- Ability to learn and operate basic part marking equipment.
Nice To Haves
- GED or high school diploma preferred but not required.
Responsibilities
- Prepare, issue, and maintain quality certifications required for customer shipments.
- Retrieve, review, and match material certifications, heat treatment records, process certifications, and independent testing documentation to applicable shipments.
- Maintain receiving inspection records and certification documentation in ERP systems and electronic databases.
- Review certification records for accuracy, completeness, and traceability according to procedures and customer requirements.
- Coordinate with Quality, Manufacturing, Planning, and other departments to resolve certification discrepancies and support timely shipments.
- Perform basic part marking, including equipment setup and part preparation, following established procedures.
- Inspect parts for visible damage, material conditions, or paint discrepancies before marking.
- Assist with maintaining, processing, and distributing controlled documents, drawings, specifications, and revision records.
- Support document control activities, including scanning, filing, record retention, and engineering releases.
- Maintain organized work areas, equipment, and supplies.
- Follow safety procedures, company policies, customer requirements, and applicable export control regulations.
- Perform other related duties as assigned.
Benefits
- Quarterly incentive bonus
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
