Quality Specialist

IDEX•Geismar, LA

20d

About The Position

The Sr. Quality Specialist ensures company products meet or exceed customer expectations and applicable company, customer, and regulatory requirements. The role inspects incoming raw materials and products during production, as well as final products, and handles disposition and documentation of non-compliant materials. It works with the Operations Director to improve processes and reduce or eliminate recurrence of failures. The position also develops and maintains the Quality Management System and external quality certifications, such as ISO 9001:2015. The role plans and manages the ISO Quality Policy and ISO 9001 certification or recertification process; establishes quality standards, procedures, and controls; and maintains audit programs and checklists. It owns Corrective and Preventive Actions (CAPA), gathers performance data and produces statistical reporting, calibrates and maintains analysis equipment, and works with Engineering to define testing requirements for new products. It also trains Operations employees in quality checks and performs other assigned duties. There are no supervisory responsibilities.

Requirements

High school diploma or equivalent required.
Bachelor’s degree and/or relevant work experience in lieu of a degree required.
At least 3 years of experience with ISO 9001 audits.
Valid driver’s license.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Effective communication, initiative, leadership, adaptability, independence, critical thinking, active learning, quality control analysis, monitoring, systems analysis, time management, service orientation, information gathering and analysis, judgment and decision-making, and documentation skills.
Ability to perform physical activities involving use of hands, arms, and legs and whole-body movement, including typing, grasping, holding, climbing, lifting, balancing, walking, stooping, and handling materials.
Ability to lift and carry 25 pounds.
Ability to stand for extended periods.

Nice To Haves

Knowledge of and proficiency with Enterprise Resource Planning (ERP) software, preferably J.D. Edwards.
Knowledge of and proficiency with Quality Management System (QMS) software.

Responsibilities

Plan, prepare, and manage the ISO Quality Policy and ISO 9001 certification and recertification process.
Establish and maintain the company’s Quality Management System, standards, and specifications.
Review customer requirements and ensure they are met.
Ensure manufactured components and assembled products meet company standards and objectives.
Ensure products meet national and international regulatory requirements.
Define quality procedures in collaboration with Operations.
Set up and maintain controls for quality checks, including the internal audit program and checklists.
Own Corrective and Preventive Actions (CAPA) processes.
Gather relevant performance data and produce statistical reporting tools.
Calibrate and maintain analysis equipment.
Work with Engineering to define testing requirements for new products.
Ensure non-compliant materials are properly dispositioned and document reasons for non-compliance; collaborate with the Operations Director on process improvements to prevent recurrence.
Train Operations employees on proper quality checks.
Inspect raw materials and final products for adherence to standards.
Perform other duties as assigned.