Quality & Safety Coordinator - Bronson At Home - Full-time

Bronson Healthcare Group•Battle Creek, MI

9d•Onsite

About The Position

The Quality & Safety Coordinator collects and submits reliable data through clinical screening, data compilation, documentation, and data entry. The position works independently to develop, schedule, and prioritize work, while remaining flexible in providing coverage and collaborating with other reviewers. Daily communication with staff about patient conditions and documentation is required, using an assertive and tactful approach to obtain cooperation. The coordinator performs OASIS locking, submission, tracking, and reporting; generates reports from third-party software; identifies trends; develops action plans; and reports findings to stakeholders. The role conducts case reviews and data abstraction, interprets clinical information in medical records, coordinates complete documentation with patient care teams, and identifies quality variances. It also provides education to internal and external audiences, participates in reviewer teleconferences, and attends educational programs as requested. The position is based at Bronson At Home in Battle Creek. Regular use of the employee’s own vehicle for Bronson business is required, along with valid auto insurance and a successful motor vehicle record check after an offer and before the start date.

Requirements

Diploma, Associate’s degree, or Bachelor’s degree in Nursing.
Two years of acute care experience.
Active Registered Nurse license in good standing with the State of Michigan.
Working knowledge of medical terminology, disease processes, related procedures, and the effects of pathology and pharmacology on care.
Experience with database, spreadsheet, and word processing software.
Self-directed and flexible, with the ability to prioritize and work effectively in a fluid, dynamic, rapidly changing environment.
Ability to build positive relationships with peers and across departments, promote collaboration, and demonstrate leadership.
Ability to accept significant responsibility and accountability.
Excellent clinical skills, advanced problem-solving ability, and ability to model and teach in a supportive, non-threatening manner.
Ability to attend to detail while keeping broader goals and issues in view.
Ability to communicate effectively with staff, internal customers, multidisciplinary teams, and identified parties while maintaining customer-service standards.
Exceptional communication and interpersonal skills; ability to discern issues with team members and staff.
Ability to maintain confidentiality in verbal and written communication.
Must drive a personal vehicle regularly for Bronson business, pass an MVR check after an offer and before the start date, and maintain valid auto insurance for the vehicle used on duty.

Nice To Haves

Homecare experience.
Experience in database entry, statistics, quality improvement, patient safety, reimbursement systems, and/or management.

Responsibilities

Collect and submit reliable data through clinical screening, data compilation, documentation, and data entry.
Independently develop, schedule, and prioritize workload, and assist with coverage needs in collaboration with other reviewers.
Complete OASIS locking and submission, track OASIS, and report to the Healthcare Services Team.
Generate reports from third-party software, identify trends, develop action plans, and report to stakeholders.
Contact staff and team members by telephone or written communication and communicate in a timely manner.
Develop educational materials and presentations and serve as an educational resource for internal and external audiences.
Participate in teleconferences with other clinical nurse reviewers and attend educational programs pertaining to the program as requested.
Work collaboratively across departments and communicate with internal customers, multidisciplinary teams, and the Quality & Patient Safety team.
Perform initial case reviews, abstract data, and conduct follow-up reviews based on clinical judgment.
Perform concurrent reviews and abstract identified components of inpatient medical records.
Interpret clinical information in medical records.
Coordinate with patient care teams to ensure pertinent, complete documentation is recorded and communicated to appropriate administrative and medical staff departments.
Identify quality variances.
Maintain accurate, detailed, organized records and protect confidentiality in verbal and written communication.
Drive a personal vehicle regularly for Bronson business, maintain valid auto insurance, and provide updated insurance documentation as required.