Quality & Safety Coordinator - Bronson At Home - Full-time

Bronson Healthcare•Battle Creek, NE

11d•Onsite

About The Position

The Quality & Safety Coordinator at Bronson At Home collects and submits reliable data through clinical screening, data compilation, documentation, and entry. The role works independently to develop, schedule, and prioritize workload, while flexibly supporting coverage needs and collaborating with other reviewers. Daily communication with staff about patient condition and documentation is essential; the coordinator must obtain cooperation assertively and tactfully. Employees providing direct patient care must demonstrate competencies specific to the populations served. The coordinator performs OASIS locking, submission, tracking, and reporting; generates reports from third-party software, identifies trends, develops action plans, and reports to stakeholders. The role reviews and abstracts clinical and medical-record information, follows up based on clinical judgment, identifies quality variances, and coordinates with patient care teams to ensure relevant documentation is complete. The coordinator also serves as an educational resource, participates in teleconferences and requested educational programs, and works across departments. This position requires regularly driving a personal vehicle for Bronson business. A successful motor vehicle record check after an offer and before the start date, valid auto insurance, and submission of insurance renewals and vehicle changes are required. The work involves sustained mental and visual concentration, including computer work for 40–70% of the time, as well as regular walking, standing, stooping, bending, sitting, and some light lifting.

Requirements

Diploma, associate’s degree, or bachelor’s degree in nursing.
At least 2 years of acute care experience.
Registered Nurse license in good standing with the State of Michigan.
Working knowledge of medical terminology, disease processes, related procedures, and the effects of pathology and pharmacology on care.
Experience with database, spreadsheet, and word-processing software.
Self-directed and flexible, with the ability to work effectively in a fluid, dynamic, and rapidly changing environment.
Positive working relationships with peers and across departments; leadership abilities and a collaborative approach.
Willingness to accept high levels of responsibility and accountability.
Excellent clinical skills and advanced problem-solving ability; ability to model effective practice and teach others in a supportive, non-threatening manner.
Attention to detail while maintaining awareness of overall goals and issues.
Ability to maintain accurate, detailed, and organized records.
Ability to communicate effectively with internal customers, multidisciplinary teams, the Quality & Patient Safety team, and identified parties while maintaining customer-service standards.
Exceptional communication and interpersonal skills; ability to discern issues with team members and staff and maintain confidentiality in verbal and written communication.
Ability to sustain mental and visual concentration for detailed, repetitive work and computer use.
Ability to regularly walk, stand, stoop, bend, and sit, and lift light-weight objects.
Valid auto insurance for the personal vehicle used for Bronson business; successful MVR check after offer and before start date.

Nice To Haves

Homecare experience.
Experience in database entry, statistics, quality improvement, patient safety, reimbursement systems, and/or management.

Responsibilities

Collect, compile, document, enter, and submit reliable data using high-quality clinical screening.
Develop, schedule, and prioritize workload to complete assigned work; assist with coverage needs and collaborate with other reviewers.
Lock and submit OASIS data; track OASIS and report results to the Healthcare Services Team.
Generate reports from third-party software, identify trends, develop action plans, and report findings to stakeholders.
Contact staff and team members by telephone or written communication and provide timely updates.
Develop educational materials and presentations and serve as an educational resource for internal and external audiences.
Participate in teleconferences with other clinical nurse reviewers and attend requested program-related educational programs.
Perform initial case reviews, abstract data, and conduct follow-up reviews based on clinical judgment.
Perform concurrent reviews and abstract identified components of inpatient medical records.
Interpret clinical information in medical records and coordinate with patient care teams to ensure complete documentation is recorded and communicated to appropriate administrative and medical staff departments.
Identify quality variances and communicate with internal customers, multidisciplinary teams, and the Quality & Patient Safety team.
Work collaboratively across departments.
Drive a personal vehicle regularly to perform business on behalf of Bronson and maintain required valid auto insurance documentation.