Quality & Safety Coordinator - Bronson At Home - Full-time

Bronson Healthcare Group•Battle Creek, MI

9d•Onsite

About The Position

The Quality & Safety Coordinator collects and submits reliable data through clinical screening, data compilation, documentation, and data entry. The role works independently to develop, schedule, and prioritize work, while remaining flexible to assist with coverage and collaborating with other reviewers. Daily communication with staff about patient condition and documentation is essential, as is obtaining staff cooperation assertively and tactfully. Employees providing direct patient care must demonstrate competencies specific to the population served. The coordinator conducts case reviews and medical-record abstraction, interprets clinical information, follows up based on the clinical picture, and coordinates with patient-care teams and administrative and medical departments to support complete documentation. The position also tracks and reports OASIS activity, generates and analyzes reports, identifies trends and quality variances, and develops action plans. It serves as an educational resource, collaborates across departments, and communicates with internal customers and multidisciplinary teams while maintaining confidentiality and customer-service standards. This role requires driving the employee’s own vehicle regularly for Bronson business. A successful motor vehicle record check after an offer and before the start date, as well as proof of valid auto insurance, are required.

Requirements

Diploma, associate’s degree, or bachelor’s degree in Nursing.
Two years of acute care experience.
Licensed Registered Nurse in good standing with the State of Michigan.
Working knowledge of medical terminology, disease processes and related procedures, and pathology and pharmacology impacts on care.
Experience with database, spreadsheet, and word-processing software.
Self-directed and flexible, with the ability to prioritize and maintain accurate, detailed, and organized records.
Demonstrated positive relationships with peers and across departments, leadership abilities, and a collaborative approach.
Willingness to accept high levels of responsibility and accountability.
Excellent clinical skills, advanced problem-solving capability, and ability to teach and serve as a role model in a supportive, non-threatening manner.
Ability to attend to details while maintaining awareness of overall goals and issues, and to function effectively in a fluid, dynamic, rapidly changing environment.
Ability to communicate effectively with staff, internal customers, multidisciplinary teams, and identified parties while maintaining customer-service standards.
Exceptional communication and interpersonal skills; ability to discern issues with team members and staff.
Ability to maintain confidentiality in verbal and written communication.
Ability to drive a personal vehicle regularly for Bronson business, pass an MVR check after an offer and before the start date, and provide and maintain proof of valid auto insurance.
Ability to perform work involving sustained alertness and concentration, including computer or CRT use for 40–70% of the time, and regular walking, standing, stooping, bending, sitting, and some lifting of light objects.

Nice To Haves

Homecare experience.
Experience in database entry, statistics, quality improvement, patient safety, reimbursement systems, and/or management.

Responsibilities

Collect and submit reliable data through clinical screening, data compilation, documentation, and data entry.
Develop, schedule, and prioritize workload, work independently, and assist with coverage needs.
Perform initial case reviews, abstract data, and conduct follow-up reviews based on clinical judgment.
Perform concurrent reviews and abstract identified components of medical records for inpatient admissions.
Interpret clinical information in medical records and coordinate with patient-care teams to ensure pertinent information is documented and communicated to appropriate administrative and medical staff departments.
Lock and submit OASIS records; track OASIS activity and report it to the Healthcare Services Team.
Generate reports from third-party software, identify trends, develop action plans, and report findings to stakeholders.
Identify quality variances.
Communicate with staff and team members by telephone or written communication and provide timely updates.
Develop educational materials and presentations and serve as an educational resource for internal and external audiences.
Participate in teleconferences with other clinical nurse reviewers and attend requested educational programs.
Work collaboratively across departments and maintain communication with internal customers, multidisciplinary teams, and the Quality & Patient Safety team.