Quality & Safety Coordinator - Bronson At Home - Full-time

Bronson Healthcare•Battle Creek, NE

11d•Onsite

About The Position

The Quality & Safety Coordinator collects and submits reliable data through clinical screening, data compilation, documentation, and entry. The role works independently to develop, schedule, and prioritize workload, while remaining flexible to assist with coverage and collaborating with other reviewers. It involves frequent communication with staff about patient condition and documentation, requiring tact and assertiveness to obtain cooperation. Employees providing direct patient care must demonstrate competencies specific to the population served. The coordinator performs OASIS locking, submission, tracking, and reporting; generates reports from third-party software; identifies trends; develops action plans; and reports findings to stakeholders. The role also performs initial and concurrent case reviews, abstracts medical-record data, interprets clinical information, coordinates documentation with patient care teams, and identifies quality variances. Additional duties include communicating with staff and team members, providing educational resources and presentations, participating in teleconferences, attending requested educational programs, and collaborating across departments. The position requires regular use of the employee’s own vehicle for Bronson business. A successful motor vehicle record check after an offer and before the start date, as well as proof of valid auto insurance, are required.

Requirements

Diploma, Associate’s degree, or Bachelor’s degree in Nursing.
Two years of acute care experience.
Licensed Registered Nurse in good standing with the State of Michigan.
Working knowledge of medical terminology, disease processes, related procedures, and the impacts of pathology and pharmacology on care.
Experience with database, spreadsheet, and word processing software.
Self-directed and flexible, with the ability to work in a fluid, dynamic, and rapidly changing environment.
Ability to maintain accurate, detailed, and organized records and attend to detail while keeping overall goals in view.
Strong clinical skills and advanced problem-solving ability.
Ability to communicate effectively with staff, internal customers, multidisciplinary teams, and other identified parties while maintaining customer service standards.
Exceptional communication and interpersonal skills, including the ability to maintain confidentiality.
Ability to foster positive relationships with peers and across departments, promote collaboration, and demonstrate leadership.
Willingness to accept high levels of responsibility and accountability.
Ability to serve as a role model and teach others in a supportive, non-threatening manner.
Ability to discern issues with team members and staff.
Ability to pass a motor vehicle record check after an offer and before the start date, and provide proof of valid auto insurance for the vehicle used for Bronson business.

Nice To Haves

Homecare experience.
Experience in database entry, statistics, quality improvement, patient safety, reimbursement systems, and/or management.

Responsibilities

Collect and submit reliable data through clinical screening, data compilation, documentation, and data entry.
Develop, schedule, and prioritize work independently, and assist with coverage needs.
Perform OASIS locking and submission, and track OASIS information and report it to the Healthcare Services Team.
Generate reports from third-party software, identify trends, develop action plans, and report findings to stakeholders.
Contact staff and team members by telephone or written communication and provide timely communication.
Develop educational materials and presentations and serve as an educational resource for internal and external audiences.
Participate in teleconferences with other clinical nurse reviewers and attend requested educational programs.
Perform initial case reviews, abstract data, and conduct follow-up reviews based on clinical judgment.
Perform concurrent reviews and abstract identified components of inpatient medical records.
Interpret clinical information in medical records and coordinate with patient care teams to ensure pertinent information is documented and communicated to appropriate administrative and medical staff departments.
Identify quality variances.
Work collaboratively across departments and communicate with internal customers, multidisciplinary teams, and the Quality & Patient Safety team.
Maintain confidentiality in verbal and written communications.
Drive a personal vehicle regularly to conduct Bronson business and maintain required auto insurance documentation.