Quality Process Improvement Project Manager

MedAmerica•Sacramento, CA

18h•$74,380 - $92,975•Remote

About The Position

At Vituity, you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Vituity has cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

Requirements

Bachelor's degree in Healthcare Management, Business, Finance, or related field and 2-4 years of experience working within a healthcare setting.
Extensive experience in data and analytics: developing, preparing and analyzing reports and/or leading clinical related quality programs measuring performance and continuous improvement planning.
Strong computer skills; proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
Demonstrated understanding of Project Management concepts.
Supporting the development of engaging and effective learning content.
Understanding of hospital and outpatient clinic operations.
Requires experience working with pivot table in Excel.
Requires project management and/or program management experience.
Requires previous experience completing requirement and operational documents, reports, specifications, plans and analysis.
Excellent verbal and written skills.
Intuitive people skills.
Strong organizational and customer service skills.
Ability to keep impeccable records and to sustain strong attention to detail.
Demonstrated ability handling detailed work accurately and quickly, working to deadlines on multiple tasks, working as a team member in a collaborative and participatory manner, and interacting both in person and over the phone with a courteous and professional demeanor.
Demonstrated self-learner interested in continued professional development and personal growth.

Responsibilities

Works with a multidisciplinary team of physicians and practice management individuals to codesign new programs, from concept to delivery; analyzes the impact and success of these programs.
Defines scope, objectives, milestones, deliverables, budget, methods, and tools for new programs in collaboration with stakeholders and monitors the progress (milestones, deliverables) over time.
Subject matter expert in hospital operations and process improvement to help identify gaps for various programs and practice lines.
Develops necessary supporting materials (e.g. manual, training modules, curriculum) to support the programs, working with physicians, workgroups and committees; pilots & evaluates impact of programs in meeting the defined objectives.
Create clear, concise, detail-oriented work plans to drive programs and projects.
Responsible for overall project management and program support (e.g., project workplans, meeting support, project timelines, regular project communications and updates) as needed for quality and performance program.
Leads medium to large scale projects and initiatives that may have many internal and external dependencies and higher levels of risk.
Responsible for research and implementation of practice improvement tools and for updates and revisions of standard client-developed programs.
Conducts research to investigate new innovations, programs or technologies to inform program development and implementation efforts.
Maintains and distributes project reporting on a consistent and ad hoc basis.
Define business requirements and provide analysis to increase operational efficiency.
Conducts pre- and post- performance analysis that ultimately enhance and improve risk mitigation processes.
Measures and compares current processes with identified procedures and policies, monitors processes, and provides management summaries with recommendations for error prevention.
Assures ongoing compliance with quality and industry regulatory requirements.
Monitors outcome measures and implementation of newly implemented programs.
Coordinate with various departments to ensure smooth workflow and ensure high standards and quality of process by identification of the root cause and implementation of action plans of quality issues.
Analyzes actual results against plan and forecasts and identifies opportunities for improvement in operational performance and recommends interventions where appropriate.

Benefits

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees