Quality Manager

TA Dispatch • Columbus, IN

15h • Onsite

About The Position

The Quality Manager will lead and oversee all quality assurance activities to ensure compliance and continuous improvement. This role involves developing, implementing, and maintaining ISO 9001:2015 quality management systems and documentation, managing internal and customer audit processes, and monitoring quality metrics to drive improvements. The position requires collaboration with cross-functional teams to identify and solve issues, and maintain process standards. The work environment is a warehouse and distribution setting with both office and floor presence, requiring interaction with operations teams in a fast-paced, deadline-driven environment.

Requirements

• Associate’s degree in a related field or equivalent experience required
• Minimum 3 years of supervisory experience in a manufacturing or distribution environment
• At least 3 years of experience working with ISO standards and quality management systems
• Experience leading audits, corrective actions, and process improvements
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with warehouse management systems and quality tools (e.g., SIPOC, scorecards)
• Detail-oriented with strong organizational skills
• Analytical thinker with problem-solving abilities
• Effective communicator, both verbal and written
• Able to manage multiple priorities and meet deadlines
• Team-oriented with the ability to work in a fast-paced environment
• Dependable and adaptable when dealing with complex situations

Nice To Haves

• Bachelor’s degree in a related field preferred
• 5+ years of supervisory experience preferred
• Six Sigma certification or training (Yellow, Green, or Black Belt) preferred

Responsibilities

• Lead and oversee all quality assurance activities to ensure compliance and continuous improvement
• Develop, implement, and maintain ISO 9001:2015 quality management systems and documentation
• Manage internal and customer audit processes, including corrective actions and follow-up
• Monitor, analyze, and report quality metrics to drive process improvements and operational efficiency
• Collaborate with cross-functional teams to identify issues, implement solutions, and maintain process standards

Benefits

• Competitive pay rate
• Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.
• Health & Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage.
• Doc-On-Demand
• Tuition Reimbursement
• Paid Volunteer Day
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees