Quality Manager

Forte Opening Solutions•Jefferson City, TN

8d•Onsite

About The Position

At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities. We empower our employees to shape the future of our industry. Join a team where craftsmanship meets cutting-edge technology, and where your ideas can open new doors. Together, we build not just products, but a culture of excellence and collaboration. The Quality Manager is responsible for overall development, implementation, and maintenance of the facility’s Quality Management System (QMS).

Requirements

Basic quality system knowledge (Document Controls, process audits, SPC, Sampling plans)
Demonstrated use of Quality / Six Sigma tools
Strong Lean advocate, highly comfortable with Lean Systems, Lean Management and Standard Work
Bachelor’s degree required, preferably in the Engineering field (or Associate Degree plus 4 years practical experience)
Minimum of 4 years’ experience Leading a Quality Management System and/or Team
Experience operating in a QMS environment, preferably with experience in the implementation stages

Nice To Haves

Six Sigma or Lean GB certification highly desired
Certified Quality Manager (CQM) or Certified Quality Auditor/Engineer certification from ASQ desired

Responsibilities

Devise and establish facility's quality procedures, standards and specifications to ensure that manufacturing or production processes meet industry standards
Reviewing customer requirements and making sure they are met
Review, disposition and address customer claims, including customer facing communication
Support and facilitate approve, monitor and follow up of External suppliers alongside Supply chain team members
Drive continuous improvement in waste reduction and efficiency improvements by facilitating cross-functional specific issue and trend data review discussions and providing suggestions and support for improvements
Drive improvement through direct project ownership
Defining and refining procedures in conjunction with operating staff
Manage document control process
Develop performance monitoring process and metrics
Monitoring performance by gathering relevant data and producing statistical reports
Lead weekly and monthly Quality review processes
Mentor direct reports as well as other leaders in use of problem solving and improvement tools (RCA, Kaizen, A3, LPA, Control Plan, Standard Work, FAI)
Making sure the company is working as effectively as possible to keep up with competitors
Lead a team of Quality engineers and technicians
Provide Change Management support for process and product testing and changes, including being site representative in Global Change Review process
Mentor goal setting based on performance for direct reports and Quality metrics
Support Production needs during times of sparse supervisory coverage
Lead facility tours as needed
Support New hire onboarding process