About The Position

The Quality Manager develops, implements, and controls quality initiatives, including ISO 9001, IATF 16949, and other Quality Management System requirements. In cooperation with site management, the role oversees quality assurance and control throughout all product divisions and implements proactive quality management systems to advance process and product quality at Sika’s Marion Operations. The position reports to the Director of Quality and works with support from operations; other activities may be assigned. The Quality Manager leads the Marion Quality Department and coordinates quality and customer satisfaction programs. Responsibilities include maintaining QMS procedures, managing certification schedules and audits, monitoring performance, supporting product and raw-material launches, troubleshooting quality issues, and promoting continuous improvement. The role also supports the plant’s safety culture and works with the Marion Leadership Team on budgets, operational goals, and quality performance.

Requirements

  • Bachelor’s degree in chemistry, chemical engineering, or a related major.
  • At least 5 years of experience as a Quality Manager in an industrial or manufacturing environment.
  • Familiarity with product-quality requirements for automotive manufacturer customers.

Nice To Haves

  • Advanced degree.

Responsibilities

  • Participate in the plant’s Sika SAFE Program; maintain a safe and clean work environment and advance the safety culture toward zero injuries and employee engagement.
  • Attain annual safety goals by conveying and coaching safety rules and procedures, implementing safety guidelines, participating in safety meetings and training, supporting accident investigations, and promoting regulatory compliance.
  • Coordinate quality-related and total customer satisfaction programs to meet corporate objectives.
  • Maintain, initiate, and optimize QMS procedures and requirements.
  • Monitor and report ISO 9001, IATF 16949, and quality performance, including through statistical analysis tools.
  • Design, implement, and maintain the Quality Policy program and establish quality goals and objectives.
  • Establish certification schedules and activities, including internal and external audits and documentation reviews.
  • Promote a positive continuous-improvement culture through personal actions and leadership.
  • Manage the Marion Quality Department and foster a challenging and motivating plant culture.
  • Provide site management with technical assistance in developing or revising quality-control procedures and systems.
  • Provide executive management with regular reports on compliance status, action items, problems, and opportunities.
  • Monitor and report quality KPIs with the Marion Leadership Team.
  • Establish and meet local budgets and operational goals and objectives through balanced scorecards.
  • Help implement quality-department strategy, processes, and activities related to capital budgeting and plan implementation.
  • Ensure FERT release and inspection plan setup in SAP and assist with introducing new materials, packaging, products, and processes.
  • Support new product and raw-material launches, scale-up, product validation, and product optimization in compliance with the PCP process.
  • Develop corrective and preventive techniques to continuously improve manufacturing-process quality and economy, including throughput, waste, and energy efficiency.
  • Troubleshoot quality problems, conduct root-cause analysis, implement corrective actions, and verify their sustainability.
  • Initiate state-of-the-art procedures and methods where appropriate.
  • Support the national customer complaint process to meet customer needs.
  • Determine and improve process capabilities using statistical quality techniques to meet or exceed customer needs.
  • Facilitate or coordinate continuous-improvement training to improve manufacturing and distribution processes, with familiarity with automotive manufacturer product-quality requirements.
  • Develop processes that ensure shipped products meet agreed customer specifications.
  • Carry out other projects or activities as directed by the Director of Quality.

Benefits

  • 401(k) with company match
  • Bonuses
  • Medical, dental, and vision benefits
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • Paid time off
  • Paid holidays
  • Floating holidays
  • Paid volunteer time
  • Wellness/fitness reimbursements
  • Education assistance
  • Professional development opportunities
  • Employee referral program
  • $5,000 sign-on bonus
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