Quality Manager

Rivet Industries•San Jose, CA

5h•$175,000 - $215,000

About The Position

Rivet is seeking an experienced Quality Manager to establish and lead quality across the company, from prototype development through products shipped in the field. This is Rivet’s first dedicated quality leadership role. The Quality Manager will own the quality system, build a small team, and establish standards for contract manufacturers, suppliers, and internal teams. Rivet currently uses overseas contract manufacturers and is also establishing U.S. manufacturing, so the quality program must support both. The role leads supplier quality, in-house quality engineering, the company quality management system, software release quality, and compliance. The Quality Manager will build a QMS to achieve ISO 9001 certification and scale toward AS9100 and defense customer requirements. The position partners across Engineering, Program Management, Supply Chain, Manufacturing, and Software to integrate quality into product design and production.

Requirements

Bachelor’s degree in engineering or a related technical field.
10+ years of experience in quality engineering or quality management for electronic or electromechanical hardware.
5+ years leading quality teams or a quality function.
Hands-on experience managing contract manufacturers and suppliers, including overseas manufacturing in Asia.
Experience building or running an ISO 9001 QMS and leading a company through certification or surveillance audits.
Deep working knowledge of FMEA, control plans, SPC, MSA, first article inspection, 8D, and root cause analysis.
Experience taking products from NPI through volume production.
Ability to work across engineering, operations, and leadership and set direction without a large existing team.
Willingness to travel to domestic and international contract manufacturers and suppliers.
Ability to meet U.S. export control (ITAR) requirements.
Candidates must be a U.S. Person and provide documentation verifying U.S. Citizen, lawful permanent resident, or protected individual status upon hire.

Nice To Haves

Experience in defense, aerospace, or other regulated hardware, including AS9100, MIL-STD-810, MIL-STD-461, or DFARS flow-downs.
Startup or early-stage experience building a quality function from the ground up.
Experience standing up a new U.S. factory or production line.
Familiarity with IPC-A-610 or J-STD-001 workmanship standards.
Experience with export, environmental, and product certification programs.
Experience with a PLM/QMS system such as Arena.
ASQ certification (CQE, CQM/OE, or CRE) or Six Sigma Black Belt.

Responsibilities

Define and run Rivet’s quality strategy, policies, and metrics, and report quality performance to Operations and executive leadership.
Build, implement, and maintain a QMS to achieve ISO 9001 certification and scale toward AS9100 and defense customer requirements.
Lead supplier and contract manufacturer quality, including qualification audits, quality agreements, process audits, SCARs, and corrective actions through closure.
Establish quality processes for U.S. in-house manufacturing, including inspection, first article inspection, process controls, and nonconforming material review.
Own quality gates across NPI, including DFM/DFT input, PFMEA and control plans, build readiness reviews, and production release criteria.
Run a closed-loop CAPA process and lead 8D investigations into significant escapes.
Partner with Software to set release quality standards and test gates for software shipped on and with hardware.
Oversee trade compliance, including export controls such as ITAR/EAR, product regulatory certifications, environmental compliance such as RoHS and REACH, and safety; support customer and government audits.
Work with Engineering, Program Management, Supply Chain, and Manufacturing to make quality a design and build requirement rather than an end-of-line check.
Hire, develop, and lead a team of quality, reliability, and compliance engineers as the company grows.