Quality Manager

BlueScope•Middletown, OH

11d

About The Position

BlueScope Coated Products is a coil coating company with facilities across the United States, serving construction and consumer product markets with painted metal coils and toll processing services. The Quality Manager communicates a clear, cohesive message to site manufacturing personnel focused on customer satisfaction and process improvement. The role develops, implements, maintains, and audits site-specific operations requirements of the corporate Quality Management System to ensure processes and products comply with applicable codes, accreditations, certifications, and customer requirements. The manager drives problem solving and continuous improvement and builds relationships with company brands, customers, auditors, vendors, facility employees, and management to respond to needs and address issues.

Requirements

Bachelor’s degree in Business or Engineering-related studies.
10 or more years working as a Quality Engineer in a manufacturing industry.
5 or more years of experience leading teams in a manufacturing industry.
Leadership abilities including clarifying purpose, building team identity and spirit, and inspiring team members.
Ability to take a strategic orientation and shape direction.
Customer focus and ability to build value in customer relationships.
Collaboration, knowledge sharing, network building, and ability to influence others.
Ability to deliver results, pursue continuous improvement, work smarter, and push forward amid ambiguity.

Nice To Haves

Bachelor’s degree in Chemical or Metallurgical Engineering-related studies.
10 or more years of Quality Engineering experience on a Coil Paint Line.
10 or more years working with AIAG Core Tools or a comparable toolset from aviation or FDA-regulated industries.
Oracle system experience.
7 or more years of experience leading teams in a manufacturing industry.

Responsibilities

Lead the Quality Department in supporting achievement of plant goals and objectives set by BCP Senior Leadership.
Collect, analyze, and interpret manufacturing data related to operator and process quality performance, and facilitate improvements using leading and lagging indicators at site and company levels.
Audit manufacturing areas for adherence to company procedures, standards, and applicable industry codes and standards, including ISO 9001 and ISO 14001.
Track audit results and required corrective actions.
Facilitate improvement initiatives and build capacity in systems and processes requiring engagement and consensus across functional departments.
Perform root cause analysis of issues and implement successful corrective actions.
Support and maintain process-focused training programs, especially those related to BCP’s Quality Management System.
Maintain a system for tracking customer communications, concerns, and corrective actions (voice of the customer).
Review and maintain quality records as required by applicable procedures and standards.
Perform regular safety audits.
Perform other duties as assigned.