Quality Manager

J.G. Kern Enterprises Inc.•Sterling Heights, MI

16d•$120,000 - $130,000

About The Position

The Quality Manager leads the organization’s Quality Management System (QMS) and ensures compliance with IATF 16949, ISO 9001, customer, and regulatory requirements. This role is responsible for customer and supplier quality, quality systems, audits, corrective actions, new product launches, and continuous improvement initiatives. The Quality Manager drives a culture of quality excellence and partners across the organization to achieve quality, operational, and customer satisfaction objectives.

Requirements

Bachelor’s degree in Engineering, Quality, Manufacturing, Business, or related field.
Minimum 10 years of quality leadership experience in a manufacturing environment.
Experience managing quality systems and personnel.
Automotive manufacturing experience with strong knowledge of IATF 16949.
Knowledge of APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and GD&T.
Experience with root cause analysis, statistical methods, metrology, and calibration systems.
Ability to interpret engineering drawings and specifications.
Experience with ERP and quality management systems.

Nice To Haves

Experience with machining, CNC manufacturing, castings, or powertrain components.
ASQ CQE and/or CMQ/OE certification.
Six Sigma Green Belt or Black Belt certification.
IATF 16949 Internal Auditor certification.
Experience with Plex or similar ERP/MES systems.

Responsibilities

Maintain and improve the QMS in compliance with IATF 16949, ISO 9001, and customer requirements.
Develop and maintain quality policies, procedures, and process controls.
Lead management reviews, quality objectives, and audit readiness activities.
Ensure compliance with customer, regulatory, and industry standards.
Lead customer complaint investigations and corrective actions using structured problem-solving methods.
Manage customer scorecards, audits, and performance improvement initiatives.
Establish supplier quality requirements and monitor supplier performance.
Lead supplier audits, corrective actions, and PPAP approvals.
Support APQP activities including PFMEA, Control Plans, MSA, and PPAP.
Collaborate with Engineering and Operations to identify and mitigate quality risks.
Lead continuous improvement initiatives focused on reducing defects, scrap, rework, and waste.
Drive root cause analysis and implementation of sustainable corrective actions.
Develop and report quality metrics and improvement plans.
Oversee calibration systems and measurement equipment compliance.
Lead, coach, and develop quality team members.
Manage departmental resources and promote employee engagement and accountability.