Quality Management Coordinator

HCA Healthcare•San Jose, CA

22h

About The Position

Under the supervision of the Quality Manager and according to general policies and procedures, the Quality Management Coordinator facilitates performance improvement activities for medical staff and hospital departments. The role is also responsible for computer applications and data management functions for the Quality Department.

Requirements

Working knowledge of computer operations, including spreadsheet development, database management, and word processing.
Analytical skills to handle non-routine, moderately complex administrative details.
Superior telephone, communication, and interpersonal skills.
Ability to demonstrate understanding, patience, and tact when dealing with physicians, staff, and the public.
Computer literacy and in-depth knowledge of word processing, databases, graphics, and spreadsheets for generating reports.
Ability to learn and operate Krono’s, Meditech, Excel, Word, and a patient care management system.
Proficient in statistical and narrative typing.
Able to type 65 words per minute.

Nice To Haves

B.A. or B.S. degree preferred.
Current California RN license or other healthcare license preferred.
CPHQ certification preferred.
Three years of current experience in quality, risk management, or related clinical experience in an acute care hospital setting preferred.
Familiarity with medical record coding and abstracting processes preferred.
Experience with clinical data management systems such as Meditech or HBOC preferred; otherwise, ability to be trained within 90 days.

Responsibilities

Facilitate performance improvement activities for medical staff and hospital departments.
Manage computer applications and data management functions for the Quality Department.
Perform administrative duties such as coordinating meetings and conferences, developing budgets, and managing databases.
Interact with callers, patients, the public, physicians, and staff.
Generate reports using word processing, databases, graphics, and spreadsheets.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.