Clinical Data Coordinator: Quality Management

Hoag•Newport Beach, CA

7d•$39 - $61

About The Position

The Clinical Data Coordinator provides data, analytical, administrative, and operational support across multiple Hoag departments and programs. The role collects and analyzes data, collaborates with team members on leadership priorities, benchmarks performance metrics using internal and external databases, and resolves data discrepancies. Responsibilities vary by program. In Infection Prevention, Women’s COE Administration, and Nursing Education, the coordinator serves as a liaison among departments, external organizations, and leadership; coordinates cross-functional initiatives; analyzes clinical and qualitative data for quality improvement; develops and maintains metric-tracking solutions; and supports the Magnet Re-Designation survey and writing process. For Neurosciences Administration, the role supports operations, regulatory requirements, efficiency, quality, and goals established by regulatory and certifying bodies and data registries. In the Breast Care & Imaging Center, the coordinator ensures exams are scheduled, coded, and charged correctly, reconciles MagView and Epic, and manages the Charge Master. Laboratory duties include developing quality indicators and success metrics; supporting the revenue cycle, contract negotiations, and RFP development and scoring; developing A3s, business plans, and pro formas; facilitating interdisciplinary meetings; and supporting process improvement, lean initiatives, and staff development. The coordinator also supports Sepsis Program operations and regulatory requirements, coordinates cross-functional initiatives to achieve Value Index and program-specific goals, monitors project effectiveness, identifies root causes, develops practical solutions, and negotiates resolutions. For Quality Management, the coordinator supports the SURFS application and its users across the Hoag Enterprise, helping improve safety, efficiency, quality, and regulatory compliance through data collection, analysis, benchmarking, and discrepancy resolution. For the Diabetes Center, the role develops and expands data-driven programs to improve diabetes care, establishes performance metrics from inpatient and outpatient data, identifies improvement opportunities, and measures clinical, operational, and strategic initiatives. The coordinator develops patient registries for population health, program development, research, and identification of patients for emerging diagnostic and therapeutic pathways. A major focus is creating an autoimmune diabetes antibody screening program, including identifying at-risk populations, developing screening and follow-up registries, and measuring outcomes. The role also supports research data analysis and recruitment for clinical studies and builds data infrastructure to evaluate clinical impact, demonstrate value, and inform strategic growth.

Requirements

High school diploma or equivalent.
Minimum of two years of experience in regulatory registry data gathering and entry, with general office and administrative experience; healthcare-setting experience is preferred.
Experience and/or training with healthcare information systems and terminology.
Knowledge of applications in one of the functional areas, such as scheduling, clinical orders, or revenue cycle.
Strong knowledge of Microsoft Office Suite.

Nice To Haves

Associate’s degree or bachelor’s degree preferred.
Experience with QlikView, EPIC, MIDAS, Chartmaxx, or NHSN preferred.
General office and administrative experience in a healthcare setting preferred.

Responsibilities

Collect data, conduct analyses, benchmark relevant performance metrics, and resolve data discrepancies using appropriate tools and internal and external databases.
Collaborate with team members on priorities identified by department leadership.
Serve as a liaison among departments, external organizations, and leadership, and coordinate cross-functional teams and initiatives.
Analyze clinical and qualitative data to establish baseline metrics and measure quality improvement initiatives.
Develop and maintain metric-tracking solutions and support the Magnet Re-Designation survey and writing process.
Support Neurosciences Administration operations, regulatory requirements, efficiency, and quality, and work toward goals set by regulatory and certifying bodies and data registries.
Ensure Breast Care & Imaging Center exams are scheduled, coded, and charged correctly; reconcile MagView and Epic; and maintain and manage the Charge Master.
Develop Laboratory quality indicators and success metrics; support revenue cycle work, contract negotiations, RFP creation and scoring, A3s, business plans, and pro formas.
Facilitate interdisciplinary meetings and support Laboratory process improvement projects, lean initiatives, and staff development.
Support Sepsis Program operations, regulatory requirements, efficiency, and quality; coordinate initiatives toward Value Index and program-specific goals; monitor project effectiveness; identify root causes; propose practical solutions; and negotiate resolutions.
Support the SURFS application and its users across the Hoag Enterprise in operational, regulatory, efficiency, quality, and safety functions.
Support Diabetes Center data-driven programs by analyzing inpatient and outpatient data, establishing metrics, identifying improvement opportunities, and measuring clinical, operational, and strategic initiatives.
Develop patient registries supporting population health, program development, clinical research, and identification of patients for emerging diagnostic and therapeutic pathways.
Develop an autoimmune diabetes antibody screening program, including identification of at-risk populations, screening and follow-up registries, and outcome measurement.
Support research data analysis and patient recruitment for clinical studies, and provide data infrastructure to evaluate clinical impact, demonstrate value, and inform strategic growth.