Quality Analyst - Quality Management
About The Position
The Quality Analyst abstracts, collects, and analyzes data; identifies patterns and trends; and develops actionable steps to improve quality and reduce cost. Working with organizational stakeholders, the analyst trains staff to close gaps in care, coordinates and facilitates meetings to review progress in quality programs, identifies and develops policies and processes, and conducts patient outreach and education to meet program goals. The role works with the Quality Management Team to identify resources needed to improve care and support organizational initiatives, helping maintain patient safety, best practices, and high-quality standards of care.
Requirements
- Bachelor's degree and at least two years of directly related healthcare experience; equivalent education and experience will be considered.
- Experience in healthcare quality management, utilization review/utilization management, and/or clinical project management.
- Ability to work with stakeholders including physicians, office staff, practice managers, executives, consultants, and payor organizations.
- Experience using computer databases to track and analyze data.
- Strong communication, writing, and presentation skills, including comfort presenting regularly to healthcare staff and leadership.
- Excellent interpersonal, organizational, and analytical skills.
- Familiarity with regulations and reporting requirements, including DNV, NYSDOH, and CMS.
Nice To Haves
- LPN or other clinical experience.
- Certified Professional in Healthcare Quality (CPHQ).
- Certified Professional in Patient Safety (CPPS).
- Lean/Six Sigma certification.
Responsibilities
- Collect and analyze facility data related to clinical results, identify patterns and trends, and recommend methods for delivering and managing care.
- Oversee development, deployment, and evaluation of improvement and safety plans for assigned departments to improve quality and reduce cost.
- Coordinate and facilitate meetings to review progress in quality programs.
- Support assigned departments in collecting clinical results data, identify recurring problems, and work with departments to implement action plans.
- Work with organizational stakeholders to close gaps in care; gather information from department members, including through employee interviews, to identify opportunities to improve patient care.
- Ensure compliance with applicable laws and regulations and identify facility compliance issues.
- Develop programs and protocols that lead to improved care.
- Monitor and evaluate the development and results of improvement programs and initiatives, modifying them as needed.
- Assist with preparation for accreditation and regulatory inspections; participate in rounding and provide feedback to assigned departments.
- Prepare for monthly Performance Improvement and Safety Committee meetings.
- Support the Quality Management team as needed.
- Train organizational staff in closing gaps in care and conduct patient outreach and education to meet program goals.
Benefits
- Competitive employee benefits offerings are available to active full-time and part-time employees who work at least 30 hours per week; specific benefits are described in the linked career-page guide.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
