Quality Management Consultant Nurse Coordinator

Veterans Health Administration • Albuquerque, NM

20h • Onsite

About The Position

The New Mexico VA Health Care System is hiring a Quality Management Consultant Registered Nurse (RN) for its Quality and Patient Safety Service. The consultant demonstrates leadership, experience, and creative approaches to improving quality-of-care outcomes, with responsibility for documented outcomes at the program or service level. The assigned quality management program area covers the Medical Center and all off-site locations.

The role collects data, monitors staff compliance with relevant policies, directives, and standards, reports trends, and supports services in planning, designing, integrating, implementing, modifying, and administering a comprehensive quality management program. The consultant participates in facility councils, committees, and workgroups and works with leaders to sustain safety, model High Reliability Organization practices, maintain regulatory preparedness, and lead action-plan responses to applicable findings.

The position supports facility leadership in planning, organizing, developing, directing, and evaluating the facility quality program. It contributes directly to safe, high-quality patient care through computer-based and in-person auditing and routing, and applies specialized principles and practices to a systems approach to healthcare delivery. The consultant supports accreditation readiness, staff education on standards and VHA requirements, and customer satisfaction for internal and external stakeholders. Performance-improvement duties include identifying quality metrics, trending data, maintaining the quality metric dashboard, and providing expertise in data analysis and display. The role also supports regulatory compliance and performance-improvement work involving oversight bodies and standards such as The Joint Commission, CARF, VHA directives and handbooks, OSHA, OMI, OIG, and VHA performance measures.

Requirements

• Graduate of an approved school of professional nursing accredited by ACEN or CCNE, or meet the stated qualifying nursing education pathway for bridge-program or foreign-school graduates.
• Current, full, active, and unrestricted RN registration in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Proficiency in written and spoken English.
• Meet the education, specialized nursing experience, and dimension requirements for the applicable Nurse grade and level.
• U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy.
• Pass a pre-employment physical evaluation and, if selected, required drug screening and background/security investigation.
• Participation in the VA seasonal influenza vaccination program.
• Complete the online onboarding process and all application requirements.
• Meet Selective Service registration requirements if applicable.

Responsibilities

• Collect data, monitor staff compliance with relevant policies, directives, and standards, and report trends.
• Provide direct staff support in planning, designing, integrating, implementing, modifying, and administering the assigned quality management program area.
• Participate in facility councils, committees, and workgroups; support and guide committee work.
• Work with leaders and others to sustain safety, model High Reliability Organization practices, maintain regulatory preparedness, and lead action-plan responses to applicable findings.
• Perform computer-based and in-person auditing and routing in support of safe, high-quality patient care.
• Support facility leadership in planning, organizing, developing, directing, and evaluating the facility quality program.
• Support accreditation readiness, standards compliance, and staff education on standards and VHA requirements; support customer satisfaction for internal and external stakeholders.
• Identify quality metrics, trend data, maintain the quality metric dashboard, and provide subject-matter expertise in data analysis and display.
• Support regulatory compliance for internal and external oversight bodies, performance-improvement initiatives, and committee work.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year, including 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k), with VA contributions of up to 5%.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• One full and unrestricted license from any U.S. state or territory is accepted.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree