Registered Nurse-Quality Management Consultant

Veterans Health Administration • West Palm Beach, FL

21h • Hybrid

About The Position

The Registered Nurse Quality Management Consultant is an advanced clinician who demonstrates leadership, experience, and creative approaches to managing complex patient care and improving quality-of-care outcomes. The role assesses, plans, implements, and evaluates care delivery using age-specific components and is accountable for documented outcomes at the program or service level. These outcomes are broad and complex and may be demonstrated at any organizational level within a facility.

The consultant is responsible for assigned quality management program activities across the Medical Center and its off-site locations. Programs may include accreditation, controlled substances, infection prevention and control, EPRP, utilization management, patient safety, risk management, the QM Intern program, and SAIL and Performance Measures coordination. The role collects data, monitors staff compliance with policies, directives, and standards, reports trends, and supports services in planning, designing, integrating, implementing, modifying, and administering quality management programs. The consultant also participates in facility councils, committees, and workgroups and performs duties that support the administrative management of a healthcare delivery system.

The position is described as split between Controlled Substance Coordinator and Document Control Policy functions. It is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with ad-hoc telework only; it is not a virtual position. A full, unrestricted nursing license from a U.S. state or territory is required. The announcement describes several possible nursing grades and their education and experience criteria. The position requires the ability to perform specified physical activities and may involve occasional exposure to infectious diseases and environmental irritants, as well as constant noise and potentially protracted or irregular work hours.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or an applicable qualifying nursing education pathway described in the announcement.
• Current, full, active, and unrestricted professional nurse registration in a U.S. state, territory, commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment exception is described for eligible candidates pursuing licensure.
• Meet the education, experience, and dimension criteria for the assigned nursing grade and level.
• Ability to meet the physical requirements of the position, including potentially moderate lifting or heavy carrying, pushing or pulling, reaching above shoulder level, use of fingers on both hands, walking, standing, kneeling, repeated bending, or climbing.
• Meet stated employment conditions, including U.S. citizenship unless an exception applies, applicable Selective Service registration, background/security investigation, onboarding and identification requirements, pre-employment physical examination, and seasonal influenza vaccination requirements.

Nice To Haves

• Experience with Medical Center policies, directives, and SOPs to ensure they are accurate, compliant, and survey-ready; monitoring and tracking updates; and providing reports to leadership.
• At least six months of experience with controlled-substance inspections or familiarity with Pyxis machines and controlled-substance administration.
• Knowledge of reviewing documents for accuracy, including formatting, references, signatory authority, and collaboration with key stakeholders before publication.

Responsibilities

• Lead quality management activities and use creative approaches to improve quality-of-care outcomes.
• Be accountable for documented outcomes at the assigned program or service level.
• Carry out assigned quality management program activities for the Medical Center and all off-site locations.
• Collect data and monitor staff compliance with relevant policies, directives, and standards.
• Prepare reports detailing trends and provide direct staff support to services.
• Support services in planning, designing, integrating, implementing, modifying, and administering comprehensive quality management program areas.
• Participate in facility councils, committees, and workgroups.
• Perform duties that contribute to the administrative management of a healthcare delivery system.
• Review Medical Center policies, directives, and standard operating procedures for accuracy, formatting, references, signatory authority, and stakeholder collaboration prior to publication.
• Monitor and track policy and procedure updates and provide reports to leadership.
• Support controlled-substance inspections, document discrepancies, analyze trends, and submit inspection and compliance reports to executive leadership and the Medical Center Director.
• Lead and manage the controlled-substance inspection team to support compliance with VHA and OIG standards.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k), with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree