Registered Nurse - Quality Management Consultant

Veterans Health Administration • Kings, NY

4d • Hybrid

About The Position

The VA NY Harbor Healthcare System is seeking a Quality Management Consultant Registered Nurse to lead efforts to improve patient care quality across the Brooklyn, Queens, and New York, New York Medical Centers and their off-site locations. The consultant tracks results by collecting data, monitoring compliance, reporting trends, and helping staff plan and administer the quality management program. The position requires flexibility in schedule and assignment locations.

The consultant leads a comprehensive clinical review program covering risk management, patient safety, utilization review, accreditation readiness, and the External Peer Review Program (EPRP). The role supports facility leadership in planning, developing, directing, and evaluating the quality program; assesses performance; and initiates responses to clinical review findings. It also supports patient incident reporting and reviews the appropriateness and timeliness of clinical services.

The consultant collaborates with the Integrated Utilization Review/Patient Safety/Risk Management Team and other internal partners, including the Patient Safety Manager, Risk Manager, Utilization Review Specialists, EPRP Liaisons, Patient Advocate, Infection Control Practitioner, Credentialing Specialists, Regional Counsel, and Quality/Performance Manager. The role promotes a culture of safety and applies systems-based approaches to healthcare delivery within the Veterans Health Administration.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, subject to the education pathways and exceptions described in the announcement.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. State, Territory, or Commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available to eligible candidates pursuing licensure.
• Meet the applicable nursing grade and level scope, education, experience, and dimension criteria.
• A full and unrestricted license from any U.S. State or territory.
• U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy.
• Selected applicants must complete required pre-employment screening, background/security investigation, onboarding, and physical evaluation.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.

Nice To Haves

• Prior experience supporting hospital Quality Assurance functions, including serving as the point of contact for accrediting and regulatory bodies such as the Joint Commission and OSHA during site visits, surveys, and inspections.
• Working knowledge of Joint Commission continuous readiness programs and processes, including standards, survey preparation, accreditation readiness program management, and maintaining compliance documentation between survey cycles.

Responsibilities

• Oversee quality management program activities for the Medical Center and all off-site locations.
• Collect data, monitor staff compliance with policies, directives, and standards, and report trends.
• Support staff in planning, designing, integrating, implementing, modifying, and administering a comprehensive quality management program.
• Participate in facility councils, committees, and workgroups.
• Apply leadership, detailed planning, professional communication, and innovative approaches to safety and healthcare program development.
• Organize priorities and model High Reliability Organization practices to sustain a culture of safety.
• Support facility leadership in planning, organizing, developing, directing, and evaluating the quality program.
• Direct a comprehensive, integrated clinical review program, including mechanisms to assess performance and ensure safe, professional patient care.
• Initiate appropriate responses to clinical review findings.
• Support risk management, patient safety, utilization review, accreditation readiness, and coordination of the External Peer Review Program.
• Oversee EPRP reviews, accreditation readiness activities, occurrence screens, and peer reviews.
• Support patient incident reporting and review the appropriateness and timeliness of clinical services provided to patients.
• Contribute to the design and management of the facility's Quality Improvement Program and perform duties for the Quality/Performance Management section.
• Collaborate with internal partners on utilization review, patient safety, and risk management activities.
• Perform additional duties as assigned.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting and a federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree