Quality Improvement and Special Projects Specialist

Crosspoint Human Services•Danville, IL

About The Position

Crosspoint Human Services is seeking a Quality Improvement and Special Projects Specialist to support the agency’s quality management, compliance monitoring, and performance improvement initiatives. The role facilitates continuous quality improvement meetings, guides cross-functional discussions to move projects forward, monitors regulatory requirements and reporting deadlines, and helps foster a culture of continuous quality improvement throughout the organization. The position supports accreditation readiness by monitoring compliance and maintaining required documentation; partners with teams across the organization to coordinate strategic initiatives and special projects; coordinates quality audits, chart reviews, and program evaluations; and provides staff with guidance and technical assistance on quality improvement practices and tools. The specialist leads continuous quality improvement Safety Committee meetings, maintains required documentation, and tracks follow-up actions. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m.

Requirements

Bachelor’s degree or equivalent life and/or professional experience.
Experience with accreditation standards, including COA, CARF, or Joint Commission.
Excellent written and verbal communication skills.
Exceptional attention to detail.
Ability to manage multiple projects simultaneously.

Responsibilities

Support accreditation readiness by monitoring compliance and maintaining required documentation.
Partner with teams across the organization to coordinate strategic initiatives and special projects.
Coordinate quality audits, chart reviews, and program evaluations.
Provide guidance and technical assistance to staff on quality improvement practices and tools.
Lead continuous quality improvement Safety Committee meetings, maintain required documentation, and track follow-up actions.
Facilitate continuous quality improvement meetings and guide cross-functional discussions to move projects forward.
Monitor regulatory requirements and reporting deadlines.
Help foster a culture of continuous quality improvement throughout the organization.

Benefits

17–22 paid vacation days per year, accrued based on length of service.
12 paid sick days per year.
10 paid holidays.
Employer contribution toward health insurance premiums for employees and their families.
Group dental and vision insurance.
Flexible benefits available for employees.
401(k) participation after 90 days of service with an employer match.
Professional development assistance.
Tuition reimbursement.
Employee Referral Program.