Quality Improvement Analyst

Parkview Health • Fort Wayne, IN

1d

About The Position

The Quality Improvement Analyst is accountable for ongoing data stewardship, including measure automation, validation, and analysis, as part of the strategic and tactical delivery team. The role translates data into high-level reports and dashboards for monitoring key performance indicators, and collaborates with departments and IS/BI to develop effective, efficient data collection for quality and utilization analysis. The analyst identifies workflow and compliance issues and provides feedback to improve processes.

The role works independently with physicians, care teams, and operational leaders, managing communication, education, monitoring, analysis, and delivery of quality improvement for more than 600 physicians across 60+ specialties and groups. Through rounding and data analysis, the analyst identifies and shares best practices, supports education on new workflows, and helps ensure workflows are embedded for ongoing success. The role also manages process-improvement activities related to quality measures with physicians and care teams.

Requirements

• Bachelor’s degree in a related or relevant field.
• At least 5 years of experience successfully managing complex projects.
• Knowledge of and experience in the healthcare industry, preferably in an ambulatory or inpatient setting.
• Experience presenting data and information to physicians and leadership, including executive leadership.
• Strong informal leadership skills, including the ability to influence change in others.
• Facilitation, interpersonal, project coordination, written and verbal communication, and conflict-resolution skills.
• Proficiency with Word, Excel, and PowerPoint.
• Excellent analytical, verbal, written, organizational, and interpersonal skills, including the ability to communicate appropriately with diverse audiences.
• Demonstrated skill or experience in performance-improvement processes, root-cause analysis, and problem-solving methodologies.
• Solid knowledge of relationships and interdependencies between applications and workflows that affect departments across the system.
• Excellent critical-thinking and problem-solving skills.
• Ability to work independently, manage workload, and prioritize appropriately.
• Ability to execute complex work accurately in a fast-paced environment with substantial autonomy.

Nice To Haves

• Training in Six Sigma or Lean certification.
• Experience leading detailed delivery of specialty- or technology-focused projects.
• Experience with Epic.
• Previous experience in a quality role.

Responsibilities

• Manage ongoing data stewardship, including measure automation, measure validation, and measure analysis.
• Assist lines of business with workflow development in accordance with quality initiatives when applicable.
• Translate data into high-level reports and dashboards to monitor key performance indicators.
• Collaborate with departments and IS/BI to develop effective and efficient data collection for quality and utilization analysis.
• Identify workflow and compliance issues through analysis and provide feedback to improve processes.
• Manage ongoing communication, education, monitoring, analysis, and delivery of quality improvement for physicians across specialties and groups.
• Work directly with physicians, care teams, and operational leaders.
• Identify and share best practices through rounding and data analysis.
• Support education on new workflows and ensure workflows are hardwired for ongoing success and quality improvement.
• Manage process-improvement activities related to quality measures with physicians and care teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level