Quality Improvement Analyst II

CareOregon•WFH (Oregon), OR

4d•$92,070 - $112,530•Remote

About The Position

The Quality Improvement Analyst II performs comprehensive data analysis and visualization to support health care quality improvement initiatives. Using tools such as Tableau, SQL, Snowflake, and Databricks, this role synthesizes health care quality metrics, develops dashboards, and provides data-driven insights for strategic decisions. The analyst collaborates with internal and external stakeholders, serves as a subject matter expert on clinical quality measures, and supports compliance with analytic components of regulatory deliverables. Priority will be given to candidates residing in Oregon and Southwest Washington. The work location is from home. The position provides analytic expertise across quality improvement initiatives, including performance analysis, trend identification, forecasting, target calculation, dashboard development, and assessment of program and policy decisions. It communicates complex analysis to technical and non-technical audiences, supports other analysts, contributes to project scoping and timelines, and collaborates across departments and regions. The analyst serves as a technical resource on clinical quality measure specifications and relevant data sets; supports the development and distribution of data; develops and implements metric monitoring and reporting systems; documents analytic processes; and provides analytic components of regulatory deliverables for timely submission. The role may serve as a quality improvement analytics contact to OHA or CMS for regulatory meetings and deliverables. The role also performs work aligned with the organization’s mission, vision, values, and strategic goals; supports equity, diversity, and inclusion; follows organizational policies and compliance requirements; and performs other duties as needed.

Requirements

Meet one of the following education and experience pathways: at least 4 years of data analytics and data visualization experience, including coding and dashboard creation, focused on quality improvement or regulatory reporting, with at least 2 years in a health-related field; or a bachelor’s degree in science, technology, engineering, math, public administration, or a health-related field and at least 3 years of relevant analytics and visualization experience, including at least 1 year in a health-related field; or a master’s degree in one of those fields and at least 2 years of relevant analytics and visualization experience, including at least 1 year in a health-related field.
Strong understanding of data quality, data analytics, and data visualization principles.
Knowledge of healthcare quality metrics, such as CCO incentive measures, Medicare Stars measures, HEDIS, or other measure sets.
Knowledge of population health, quality-of-care concepts and methodologies, community health, and social determinants of health.
Knowledge of health equity, inclusion, and diversity frameworks and how to apply them to data analytics.
Strong understanding of dashboard building for data storytelling and visualization.
Strong understanding and experience working with large relational databases and platforms.
Advanced proficiency with Microsoft Outlook, Word, Teams, SharePoint, Excel, and PowerPoint.
Ability to gather and analyze data, assess healthcare system effectiveness, and work with system partners to develop, implement, and evaluate quality improvement strategies.
Strong interpersonal skills supporting interdepartmental and intradepartmental collaboration and shared learning.
Excellent verbal, written, presentation, and meeting facilitation skills, including the ability to explain statistical and technical data clearly using appropriate visualizations.
Ability to interface with and assist external stakeholders, including providers and OHA staff.
Ability to organize, prioritize, and plan tasks across multiple projects simultaneously.
Ability to work in a fast-paced environment and function under potentially tight timelines.
Initiative, motivation, and ability to collaborate and plan effectively with coworkers and others.
Ability to accept direction and feedback with a growth mindset.
Ability to work effectively with diverse individuals and groups.
Ability to learn, focus, understand, and evaluate information and determine appropriate actions.
Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours per day.
Ability to hear and speak clearly for at least 3–6 hours per day.

Nice To Haves

Experience with SQL, Tableau, Snowflake, and/or Databricks.

Responsibilities

Analyze health care quality metric performance and other key performance indicators on an ongoing basis.
Conduct intermediate to advanced analysis of health-related metrics and program data to identify trends, forecast performance, and calculate performance targets.
Develop dashboards and visual assessments using claims, administrative, and/or program data.
Assess the effects of program and policy decisions in support of strategic quality improvement goals.
Provide data and analysis to leaders to inform strategic recommendations on health care quality.
Present data effectively and help others understand how data can inform improvement.
Provide guidance or expertise to other analysts within I&E.
Provide data and serve as a metric expert on projects.
Communicate complex analyses and data to non-technical audiences, including presenting at internal and external workgroups and committees.
Participate in scoping analytic work and developing timelines.
Collaborate with internal and external stakeholders on health care data and clinical quality metrics.
Represent the I&E team in cross-departmental and cross-regional workgroups.
Serve as a subject matter expert on technical specifications of clinical quality measures and potentially as a resource on key data sets.
Provide technical and analytic support for developing and distributing data to internal and external stakeholders.
Identify professional development opportunities related to quality improvement, data, data analysis, and data translation.
Develop, assess, and implement metric monitoring and reporting systems.
Create process documentation for data and metric analytics.
Provide analytic components of regulatory deliverables and ensure timely submission.
Serve as the quality improvement analytics contact to OHA or CMS for regulatory meetings and deliverables.
Perform work in alignment with the organization’s mission, vision, and values; support equity, diversity, and inclusion; strive to meet annual business goals; adhere to policies and compliance requirements; and perform other duties as needed.

Benefits

Competitive pay and bonus opportunity, including a 5% annual SIP target bonus.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
AD&D insurance.
Disability insurance.
Health savings account.
Flexible spending account(s).
Lifestyle spending account.
Employee assistance program.
Wellness program.
Discounts and supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, and 529 College Savings.
Retirement plan with employer contributions.
PTO and Paid State Sick Time for benefits-eligible employees, based on hours worked or scheduled hours and primary work state.
Paid holidays, volunteer time, jury duty, and bereavement leave, depending on eligibility.
For non-benefits-eligible employees: 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks.