Quality Facilitator

The Coca-Cola Company•Atlanta, GA

3d•$83,600 - $113,100

About The Position

The Quality Facilitator at The Coca-Cola Company identifies and resolves production, equipment, facility, external quality, and process issues. The role develops rework instructions and validation protocols and maintains documentation used to evaluate equipment performance and product quality. It leads or participates in GMP and internal management system audits, process monitoring, CAPA, record retention, non-conforming material management, food safety, OEE, customer complaints, audit findings, and process quality failure investigations and inspections at the site and distribution centers. The facilitator reviews audit findings, assesses their severity and risk, troubleshoots problems, answers questions, and provides feedback to internal and external stakeholders. The role also requires understanding compliance requirements for KORE, ISO, regulatory standards, and other applicable management system requirements. The position supports food safety and quality systems, risk management, audit readiness, change management, validation and verification, corrective and preventive action, data integrity, digital quality systems, escalation, KPI monitoring, and continuous improvement. Additional duties may be assigned based on business needs. The role is based in Atlanta, United States, with up to 25% travel and no relocation provided. The company does not offer employment-visa sponsorship for this position.

Requirements

At least 3–5 years of experience in food manufacturing quality systems, food safety, or regulatory compliance is preferred.
Functional skills in internal auditing, GMP, food safety, and regulatory compliance.
Skills in data collection, trending, and visualization, including Power BI.
Skills in Kaizens, leadership, problem resolution, root cause analysis, and managing or verifying corrective actions.
Meeting facilitation, project management, manufacturing, record keeping, research, and continuous improvement skills.
Microsoft Excel fluency, quality control, SAP, and document control skills.
Must be currently authorized to work in the United States on a full-time basis and must not require the company's sponsorship to continue working legally in the United States.
Ability to travel up to 25%.

Nice To Haves

Associate or bachelor's degree in food science, microbiology, chemistry, engineering, or a related field.
Greenbelt or problem-solving methodology.
HACCP certification.
PCQI.

Responsibilities

Identify and resolve production, equipment, facility, external quality, and process issues.
Develop rework instructions and validation protocols, and maintain related documentation for evaluating equipment performance and product quality.
Lead or participate in GMP audit programs and internal management system audits.
Conduct or support process monitoring, CAPA, record retention, non-conforming materials management, food safety, OEE, customer complaint, audit finding, and process quality failure activities.
Perform investigations and inspections at the site and at distribution centers.
Review audit findings and determine their severity and associated risk.
Answer questions and troubleshoot problems related to compliance and quality systems.
Provide feedback to relevant internal and external stakeholders.
Support food safety programs and compliance with applicable regulatory, KORE, FSSC 22000, ISO 22000, and ISO 9001 requirements.
Manage or support internal audit programs, regulatory compliance, and audit readiness.
Apply risk-based thinking and risk management, change management, validation and verification, CAPA, and root cause analysis.
Support data integrity and digital quality systems.
Exercise escalation authority and monitor KPIs and metrics to drive continuous improvement.
Perform additional duties based on business needs.