Quality Facilitator

Coca-Cola•Atlanta, GA

About The Position

The Quality Facilitator is responsible for identifying and resolving production, equipment, facility, external quality, and process issues. The role includes preparing rework instructions and validation protocols, and maintaining documentation used to evaluate equipment performance and product quality. The facilitator leads or participates in GMP and internal management system audits, and work involving process monitoring, CAPA, record retention, non-conforming materials, food safety, OEE, customer complaints, audit findings, and process quality failure investigations and inspections at the site and Distribution Centers. The role also reviews audit findings, assesses their severity and risk, answers questions, troubleshoots problems, interprets applicable KORE, ISO, regulatory, and other management system requirements, and provides feedback to internal and external stakeholders. The position supports food safety and regulatory compliance, risk-based management, internal audit and audit readiness, change management, validation and verification, CAPA and root cause analysis, data integrity and digital quality systems, escalation authority, KPI and metric monitoring, and continuous improvement. Additional duties may be assigned based on business needs. The position is based in Atlanta, United States, with up to 25% travel and no relocation provided. Coca-Cola does not offer employment-status sponsorship for this position; applicants must be authorized to work full-time in the United States without requiring company sponsorship. The posted U.S. base pay range is $83,600–$113,100. Base pay may vary based on geography and job-related knowledge, skills, and experience. The posting also gives an annual incentive reference value of 7.5% and notes that a range of medical, financial, and/or other benefits is offered, dependent on the position.

Requirements

At least 3–5 years of experience in food manufacturing quality systems, food safety, or regulatory compliance is preferred.
Functional skills include internal auditing, GMP, food safety, regulatory compliance, data collection, trending and visualization (Power BI), Kaizens, leadership, problem resolution, root cause analysis, managing and verifying corrective actions, meeting facilitation, project management, manufacturing, record keeping, research, continuous improvement, Microsoft Excel fluency, quality control, SAP, and document control.
Must be currently authorized to work in the United States on a full-time basis and must not require Coca-Cola Company sponsorship to continue working legally in the United States.
Applicants are subject to a pre-employment background investigation, which may include education and employment history, criminal history, reference checks, and a pre-employment drug screen.

Nice To Haves

Associate or bachelor’s degree in food science, microbiology, chemistry, engineering, or a related field.
Green Belt or problem-solving methodology experience.
HACCP certification.
PCQI.

Responsibilities

Identify and resolve production, equipment, facility, external quality, and process issues.
Prepare rework instructions and validation protocols, and document evaluations of equipment performance and product quality.
Lead or participate in GMP audit programs and internal management system audits.
Conduct or support process monitoring, CAPA, record retention, non-conforming materials, food safety, OEE, customer complaint, audit finding, and process quality failure activities.
Conduct inspections and investigations at the site and at Distribution Centers.
Review audit findings and determine their severity and associated risk.
Answer questions, troubleshoot problems, interpret applicable compliance requirements, and provide feedback to internal and external stakeholders.
Support food safety, regulatory compliance, risk management, audit readiness, change management, validation and verification, CAPA, root cause analysis, data integrity, digital quality systems, escalation, KPI monitoring, and continuous improvement.
Perform additional duties based on business needs.