Job Opportunities Quality Engineer

Schindler Elevator • Hanover, PA

22h • Onsite

About The Position

The Quality Engineer provides quality engineering support and guidance to a designated function and/or product. The role supports the establishment of clear quality metrics and uses them to identify improvement opportunities, develop and implement improvement activities, and track their effectiveness. The Quality Engineer serves as a focal point for defect notifications from field customers, Schindler departments, and suppliers; conducts root cause analysis; and drives corrective actions to eliminate defect sources and resolve problems.

The role supports quality systems and audits, works with internal and external customers and suppliers to resolve issues, and provides technical guidance on inspection methods. It also contributes to continuous improvement, supplier quality, cost reduction, and the quality of new product designs and manufacturing processes.

Requirements

• Bachelor's degree in Electrical or Mechanical Engineering.
• Experience within a Quality function in the Elevator/Escalator or a related industry.
• Demonstrated knowledge of Quality Systems Requirements, such as ISO, TS, and AS.

Nice To Haves

• Six Sigma, Lean, or Continuous Improvement Specialist certification, such as Green Belt or Black Belt, in Lean or DMAIC.
• Certified Quality Engineer (ASQ).
• ISO 9001:2015 auditor certification.
• Elevator industry experience, including field installation and/or troubleshooting.

Responsibilities

• Use the SPSP process (8-D report) to help process owners identify root causes, containment measures, and corrective actions.
• Assist with internal and supplier audits, support effective solutions to findings, and help verify that corrective actions have been implemented and are effective.
• Identify continuous improvement projects focused on reducing defects and field quality claims and improving overall performance.
• Interact with internal and external customers and suppliers, including Field service representatives, other functional groups, and Test, to resolve problems.
• Report quality status using the defined group scorecard and KPIs.
• Provide technical direction to Inspectors, manufacturing personnel, and others on proper inspection methods.
• Detect and communicate supplier quality issues to Supplier Development, Procurement, and suppliers.
• Support third-party audits.
• Provide technical support and guidance to local operations personnel in preparing for audits and addressing areas of concern.
• Perform internal quality system audits as defined by the SEC ISO system.
• Assist IE and others in creating and maintaining third-tier ISO documents.
• Seek to reduce product and process costs by gathering input from team members and working with other functions to implement identified changes.
• Support Production, R&D, and Industrialization personnel to ensure new product designs are manufactured and shipped to meet quality specifications.
• Participate in planning and designing products and processes in work centers as needed.

Benefits

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Medical, dental, and vision plans effective from the first day of hire.
• Three weeks of vacation, increasing with tenure; seven sick days; three floating holidays; and eight company-observed holidays.
• Tuition reimbursement, eligible after six months of service.
• Parental leave at 100% of base pay for six consecutive weeks within the first year of a child's birth or adoption.
• Development opportunities to support professional and leadership growth.

What This Job Offers

• Job Type: Full-time