About The Position

MOO is seeking a driven, organized, and detail-oriented Quality Controller to join its Quality and Engineering Team in a manufacturing environment. The role safeguards the quality of MOO’s production by helping ensure print and digital products meet established standards. The Quality Controller collects production data, administers rework and containment processes, and conducts audits. They identify, contain, and help solve quality problems before they affect customers, while supporting continuous improvement and the introduction of new products. The successful candidate is proactive and meticulous, with a foundation in quality assurance principles. They can manage multiple priorities under pressure, investigate root causes, use data to inform decisions, and communicate clearly with production colleagues. The position is identified as a second-shift role.

Requirements

  • Foundation in quality assurance principles.
  • Ability to manage multiple priorities and work effectively under pressure to meet tight production deadlines.
  • Investigative approach to finding root causes of quality issues, using data and collaboration.
  • Confidence making decisions based on research and documented facts, identifying risks, and selecting appropriate mitigations.
  • Ability to suggest improvements to processes and ways of working.
  • Ability to explain quality standards and provide guidance and constructive feedback to colleagues.
  • Proficiency with Microsoft Excel for data analysis and charting, and Microsoft Word and PowerPoint for documentation and presentations.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Previous Quality Control experience in a manufacturing or production environment.

Responsibilities

  • Participate in incoming material inspections according to the established Control Plan to ensure raw materials meet specifications.
  • Conduct regular production-floor process audits to verify teams comply with documented quality standards and procedures.
  • Administer and execute containment and rework actions for poor-quality and non-conforming products.
  • Support and participate in continuous improvement initiatives, and escalate potential production risks or process gaps to production leadership.
  • Provide responsive quality support for rush requests and specialized orders requiring additional quality-control checks.
  • Use Microsoft Excel for data analysis and charting to identify quality trends, and Microsoft Word and PowerPoint for documentation and presentations.
  • Communicate quality issues, audit findings, and coaching points across teams.
  • Explain the reasons behind quality standards, share knowledge, and provide guidance and constructive feedback to co-workers.

Benefits

  • 34 days of combined vacation and holidays.
  • Comprehensive medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Life and AD&D insurance.
  • 401(k) with company match and no vesting schedule.
  • Dog-friendly and casual office environment.
  • Free lunches every other week.
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