Quality Controller 2nd Shift (Manufacturing)

MOO • East Providence, RI

2d

About The Position

MOO is hiring a Quality Controller to join its Quality and Engineering Team and help safeguard the quality of production. The role supports the team’s goal of ensuring print and digital products consistently meet high standards, optimizing processes, reducing waste, and providing an excellent customer experience.

The Quality Controller is responsible for inspecting incoming materials, auditing production processes, administering containment and rework for non-conforming products, and supporting continuous improvement. The role also involves collecting and analyzing production data, escalating potential risks or process gaps, and providing quality support for rush requests and specialized orders. The successful candidate is proactive, detail-oriented, investigative, comfortable managing multiple priorities in a dynamic manufacturing environment, and able to communicate quality expectations and findings effectively across teams.

Requirements

• Be proactive, meticulous, organized, and detail-oriented, with a strong foundation in quality assurance principles.
• Thrive in a dynamic manufacturing environment and manage multiple priorities under pressure to meet tight production deadlines.
• Use an investigative approach to determine root causes of quality issues, leveraging data and collaboration.
• Make decisions based on research and documented facts, identify risks, and determine appropriate mitigation actions.
• Explain the reasons behind quality standards and provide guidance, knowledge-sharing, and constructive feedback to co-workers.
• Suggest improvements to innovation and ways of working.
• Have excellent verbal and written communication skills.
• Be proficient in Microsoft Excel for data analysis and charting, and Microsoft Word and PowerPoint for documentation and presentations.

Nice To Haves

• Previous Quality Control experience in a manufacturing or production environment.

Responsibilities

• Participate in incoming material inspections according to the established Control Plan to ensure raw materials meet specifications.
• Conduct regular production-floor process audits to check compliance with documented quality standards and procedures.
• Administer and execute containment and rework actions for poor-quality and non-conforming products.
• Support continuous improvement initiatives and escalate potential production risks or process gaps to production leadership.
• Provide responsive quality support for rush requests and specialized orders requiring additional quality checks.
• Use Microsoft Excel to analyze and chart data to identify quality trends, and use Microsoft Word and PowerPoint for documentation and presentations.
• Communicate quality issues, audit findings, and coaching points across teams.

Benefits

• 34 days of combined vacation and holidays.
• Comprehensive medical coverage.
• Dental coverage.
• Vision coverage.
• Life and AD&D insurance.
• 401(k) with company match and no vesting schedule.
• Dog-friendly and casual office environment.
• Free lunches every other week.
• Career growth support and an emphasis on work/life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed