Quality Control Manager (Building Operations or Facilities)

Innovative Consulting & Management Services, LLC•Forest Park, GA

37d•Onsite

About The Position

ICMS is seeking an experienced Quality Control Manager for building operations or facilities. The manager is responsible for the contractor's quality control program and for ensuring services comply with the Performance Work Statement (PWS). This is a full-time, onsite position; telecommuting is not considered. Work schedules may change based on client and company needs. As a management position, the role is regularly on call and requires availability to respond to emergencies off shift. This is a contingent hire dependent on the award of the contract.

Requirements

High school diploma or equivalent.
At least 5 years of progressively responsible experience in building operations or facility services.
At least 3 years of quality control, quality assurance, or inspection experience on commercial or Government facilities contracts.
Experience administering a Quality Control Plan (QCP) or similar quality management program.
Experience managing or inspecting multiple facility service disciplines, such as HVAC/mechanical, electrical, plumbing, building maintenance, preventive maintenance, work order management, and environmental and safety compliance.
Excellent written and verbal communication abilities in English.
Valid state driver's license with no major infractions.
OSHA 30-Hour training.
Minimum investigation at a Public Trust level required.
Regular on-call availability and ability to respond to emergencies off shift.

Nice To Haves

Associate's or bachelor's degree in business, Facilities Management, Quality Management, Environmental Services, or a related field.
EPA Section 608 Universal Certification.

Responsibilities

Develop, implement, and maintain an effective Quality Control Program documented in a Quality Control Plan (QCP) to ensure services are performed in accordance with the PWS.
Develop and implement procedures to identify defective services and prevent their recurrence.
Conduct scheduled and unscheduled inspections of services listed in the PWS.
Submit the QCP to the KO for acceptance within 30 calendar days after contract award and submit proposed changes five working days before implementation.
Identify performance deficiencies and implement timely corrective actions.
Track deficiencies through completion and verify corrective actions have been successfully implemented.
Prepare quality control reports, inspection logs, corrective action reports, and trend analyses.
Monitor compliance with PWS requirements and performance metrics.
Recommend process improvements to increase efficiency and service quality.
Assist in developing employee training programs related to quality standards and contract compliance.
Participate in transition planning, startup activities, and quality audits.
Maintain records required by the contract for Government review.
Perform other quality-related duties as assigned.