Facilities Building Manager

Apple • Austin, TX

6d

About The Position

The Facilities Building Manager will manage facilities services and support efficiently and effectively across multiple facilities within Austin, serving as a central resource for building occupants. The role is a key point of contact for occupants, vendors, and internal partners, ensuring buildings are properly managed and maintained, work environments are consistent, and occupants receive a high standard of customer experience.

The position supports multiple facilities across Apple's Austin campus as part of the Places team, which manages Apple's workplaces and workplace services, global real estate portfolio, capital construction projects, facilities and site services, sustainability initiatives, and health and safety.

Requirements

• At least 3 years of experience related to facilities management and customer service.
• Strong verbal and written communication skills with customer groups and all levels of the organization.
• Experience planning, coordinating, and executing multiple client needs.
• Experience overseeing building operations, maintenance programs, and work environment standards across multiple sites.
• Ability to develop and maintain excellent working relationships with internal teams, customers, and business units.
• Familiarity with tools such as Integrated Workplace Management Solutions, service request management, MS Office, Numbers, Keynote, Pages, Composer, PlanGrid, Tableau, and Box.
• Proficiency with AI tools and demonstrated ability to apply them to everyday work.
• Bachelor’s degree or equivalent experience in facility management.

Nice To Haves

• At least 5 years of experience related to workplace management and customer service in a large corporate or campus environment.
• Experience managing major relocations of people and labs, including reconfigurations and new building construction.
• Excellent problem-solving, organizational, and reporting skills.
• Ability to multitask and prioritize in a changing, high-growth environment.
• Critical and creative thinking about regularly improving processes and operations.
• Track record of identifying and implementing new applications of AI to improve processes and operations.
• Proactive, responsive, and upbeat approach with strong organizational skills.
• Ability to adjust quickly to changing priorities and conditions.

Responsibilities

• Manage facilities services and support across multiple facilities within Austin.
• Serve as a central resource and key point of contact for building occupants, vendors, and internal partners.
• Ensure buildings are properly managed and maintained.
• Support a consistent work environment and a high standard of customer experience.
• Oversee building operations, maintenance programs, and work environment standards across multiple sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level