Quality Assurance Test Automation Manager

Citi • Tampa, FL

3d • $96,960 - $145,440

About The Position

The role manages professional teams and departments within digital software engineering, integrating subject-matter and industry expertise and contributing to standards, planning, and delivery. It has responsibility for the quality, timeliness, volume, and end results of the team's work, and may include resource planning, budgeting, policy formulation, performance evaluation, compensation, hiring, discipline, and termination responsibilities. The manager coordinates with senior software engineering managers and cross-functional teams to plan and deliver digital software solutions, while coaching and developing employees and ensuring alignment with department goals and leadership expectations.

The position also designs, implements, and deploys software components; applies knowledge of development approaches, algorithms, data structures, distributed systems, and networking; and promotes operational excellence, maintainability, and effective onboarding. It assesses risk and supports compliance with applicable laws, rules, regulations, and Citi policies, while escalating and managing control issues transparently.

The position is based in Tampa, Florida. The stated full-time salary range is $96,960 to $145,440. Eligible employees may also receive incentive and retention awards and benefits, which may vary by jurisdiction, job level, and hire date.

Requirements

• 5–8 years of relevant experience in an Apps Development role, or senior-level experience in an Enterprise Architecture role with subject-matter expertise in one or more areas.
• Expertise in technology patterns and techniques as they apply to Citi internal and external cloud platforms, including AWS, PCF, and Akamai.
• Advanced knowledge of algorithms, data structures, distributed systems, and networking, with the ability to lead, architect, and drive broader adoption across the company.
• Ability to acquire relevant technology and financial-industry skills, including AWS PWS, and understand NGA technology, innovative approaches, and new opportunities.
• Knowledge of automating code quality, code performance, unit testing, and build processing in CI/CD.
• Bachelor’s or university degree.
• Experience coaching, supervising, and developing team members, as described in the position responsibilities.

Responsibilities

• Support and assist senior software engineering managers in coordinating and managing software development projects.
• Collaborate with developers, designers, product managers, and other cross-functional partners to deliver digital software solutions on time and at high quality.
• Assist in planning and executing software development processes, including requirements gathering, coding, testing, and deployment.
• Prioritize and assign tasks to team members in alignment with project timelines and objectives.
• Participate in code reviews and provide constructive feedback to developers.
• Build a network of talent inside and outside the company; create onboarding mechanisms and mentor others.
• Coach and provide feedback to direct reports to support talent development and career development.
• Apply performance standards, identify team resource needs, and balance goals to optimize performance against department objectives and employee development.
• Communicate the strategic importance of the team’s vision and leadership expectations, and model Citi leadership principles.
• Design, implement, and deploy software components and solve difficult problems.
• Work independently and collaboratively to deliver software successfully.
• Promote operational excellence by identifying problems, proposing solutions, and improving team software and its maintainability.
• Train new team members on customers, the team’s software, its construction, testing and operation, and its place in the broader context.
• Assess risk in business decisions, safeguard the firm’s reputation and assets, drive compliance with applicable laws, rules, regulations, and policy, exercise sound ethical judgment, and escalate, manage, and report control issues transparently.
• Supervise others’ activity and create accountability for maintaining required standards.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager