Quality Assurance Supervisor

Algood Food Company • Lawrenceburg, KY

18d • Onsite

About The Position

The Quality Assurance Supervisor directs the activities of the Quality Assurance and Microbiology laboratories and assists the QA Manager by leading or participating in projects that improve food safety and quality. The role supports the company’s Core Values through daily behaviors and actions and provides leadership for laboratory staff, including work delegation, coaching, performance evaluation, staffing, and training. It reports to the Quality Assurance Director and supervises Quality Assurance Lab Staff.

The position coordinates product, ingredient, and environmental testing, as well as process verification; troubleshoots laboratory and applicable production issues; and maintains laboratory supplies, equipment, and records. It also supports implementation of the Food Safety and Quality Management System (FSQMS), including maintaining documentation, reviewing records, conducting validation and verification activities, internal audits, and facility inspections. The supervisor investigates non-conformances and complaints, coordinates product disposition and corrective actions, collaborates across departments, and serves as backup for the Quality Assurance Manager.

This is an exempt, regular full-time position located in Lawrenceburg, Kentucky. It requires less than 25% travel as needed, regular physical attendance at the work location, and work in internal and external environments with specified mechanical, heat, electrical, wet, elevated-place, and chemical exposures.

Requirements

• Bachelor’s degree from a four-year college or university in food science or a related field, or an equivalent combination of education and experience.
• 3 to 5 years of related experience in a food manufacturing environment.
• 2 years of laboratory experience.
• Laboratory cross-training.
• Internal auditor training.
• Exceptional oral and written communication skills.
• Understanding of basic mathematical and chemical concepts.
• Ability to lead through effective work delegation, team coaching, and conflict resolution.
• Strong analytical and problem-solving skills, including using data to draw conclusions and implement solutions.
• Ability to manage professional relationships and communicate effectively with coworkers, suppliers, and customers.
• Ability to adapt to a fast-changing environment and resolve minor issues within established procedures.
• Strong initiative and ability to manage multiple projects accurately and on time.
• Ability to work successfully both independently and as part of a team, including with frequent interruptions and time pressures.
• Adherence to company policies, food safety regulations, quality procedures, and safety rules.
• Ability to maintain company information confidentially.
• Regular, reliable physical attendance at the work location.
• Ability to maintain concentration and visual attention for extended periods, process work accurately and in an organized, detailed manner, and occasionally sit or stand for extended periods.
• Ability to occasionally lift or carry up to 50 pounds and occasionally reach, squat, kneel, climb, push, or pull.
• Ability to use necessary office equipment, computer software and hardware, and other equipment.

Nice To Haves

• HACCP Training Certificate.
• SQF Practitioner Certificate.
• Experience with the Microsoft Office suite and understanding of other software, web-based applications, and internet search functions.

Responsibilities

• Coordinate and direct product testing, ingredient testing, environmental testing, and process verification activities.
• Troubleshoot laboratory issues and, where applicable, production-process issues.
• Maintain inventory of laboratory supplies.
• Conduct preventive maintenance of laboratory equipment and ensure equipment is used properly, including correct methods, techniques, and settings.
• Maintain full knowledge of duties, responsibilities, and procedures in the Quality Assurance Technician job descriptions and Laboratory Manual.
• Oversee training of new technicians.
• Manage department staffing, evaluate employee performance, and coordinate training and development activities.
• Communicate procedural changes and responsibility-related information to Lab Technicians.
• Provide backup for the Quality Assurance Manager.
• Support implementation of the Food Safety and Quality Management System by maintaining relevant policies, procedures, work instructions, and records; reviewing food safety and quality records; and performing validation and verification activities, including internal audits and facility inspections.
• Investigate and resolve non-conformances, complaints, and quality work problems.
• Evaluate and coordinate disposition of non-conforming products, materials, and equipment.
• Collaborate with other departments to analyze work problems and develop corrective action plans.
• Coordinate and facilitate collection of customer outturn samples, outside laboratory testing (non-microbiology), and other requested samples.
• Maintain rework activity documentation and oversee the retained sample area.
• Maintain accurate records of food safety and quality monitoring, verification, and corrective action activities.
• Continuously improve professional and technical knowledge by attending education workshops, reviewing scientific publications, and participating in industry associations.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager