Quality Assurance Supervisor

Strive Pharmacy • Tampa, FL

1d • $62,000 - $70,000 • Onsite

About The Position

The Quality Assurance Supervisor provides day-to-day tactical oversight and direct supervisory support for site-specific quality activities at Strive Pharmacy’s Tampa facility. Reporting to the Quality Assurance Manager, this hands-on role oversees routine site QA operations and helps ensure compliance with company SOPs, product specifications, and applicable state and federal requirements. The position supports documentation review, batch record auditing, label reconciliation, non-conformance tracking, cleanroom compliance, and continuous improvement, while coordinating with floor operations, compounding personnel, and Quality leadership.

The supervisor leads and supports the site QA team, including scheduling, workload distribution, timecard approval, onboarding, training, and initial performance feedback. The role audits compounding and production records, verifies materials and labels, supports investigations and quality systems, assists with audits and metrics tracking, and serves as the first-line authorization for routine product or component staging and release based on verified testing results. The position may temporarily pause floor operations and must promptly escalate immediate quality, safety, or compliance risks to the QA Manager or Pharmacist-in-Charge.

This is a full-time, onsite position in Tampa, Florida. The schedule is Monday through Friday, 7:00 AM to 3:30 PM, with weekends as needed. The stated compensation range is $62,000–$70,000. The role involves computer use, periods of sitting, standing, and walking, movement between pharmacy and cleanroom areas, and occasional lifting up to 45 pounds. The employee must work in a controlled cleanroom environment, wear required PPE and full gowning, and tolerate controlled temperatures and background noise. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or GED.
• Three to five years of experience in quality assurance, quality control, or manufacturing in pharmaceutical compounding, medical devices, consumer products, or an allied health science environment.
• Hands-on experience in aseptic operations and cleanroom environments.
• Foundational knowledge of QA practices, including documentation review, batch release, line clearances, and basic deviation handling.
• Proficiency with Microsoft Office Suite and digital Quality Management Systems (QMS).
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to stand, sit, or walk for extended periods and occasionally lift up to 45 pounds.
• Ability to work in a controlled cleanroom environment, wear required PPE and full gowning, and tolerate controlled temperatures and background noise.
• Good visual acuity.

Nice To Haves

• Associate’s or bachelor’s degree in Biology, Microbiology, Chemistry, Pharmacy, or a related scientific discipline.
• Prior experience as a team lead, senior specialist, or shift supervisor in pharmaceutical compounding (503A or 503B) or regulated manufacturing.
• Working knowledge of USP <795>, <797>, and <800> standards, cGMP/GDP guidelines, and state pharmacy board regulations.
• Direct involvement in supporting internal or external quality audits.

Responsibilities

• Supervise daily site QA team activities, including scheduling, workload distribution, timecard approval, and initial performance feedback.
• Assist with candidate interviews and onboarding, deliver hands-on competency and assessment training, and lead daily cross-departmental huddles.
• Audit compounding, production, cleaning, environmental monitoring, and validation records, including media fills and BMS/temperature alarms, for compliance with applicable standards.
• Assist in reviewing routine equipment calibration and preventive maintenance logs.
• Oversee physical and electronic labeling verification, line clearances, and reconciliation processes.
• Monitor supplier qualification documentation and verify incoming raw materials against approved vendor lists.
• Triage initial customer complaints and assist in gathering information for adverse drug event reporting.
• Perform initial investigations for deviations, non-conformances, and CAPA tasks in coordination with QA Specialists.
• Assist with staging and tracking samples for third-party analytical testing.
• Initiate change requests to support continuous improvement of processes.
• Support site preparation and document retrieval during external regulatory, partner, or client audits.
• Conduct routine internal compliance walkthroughs of compounding and storage areas.
• Collect, track, and log weekly site quality metrics and trend data for manager review.
• Provide first-line authorization for routine product and component staging and release based on verified testing results.
• Temporarily pause floor operations and immediately escalate identified quality, safety, or compliance risks to the QA Manager or Pharmacist-in-Charge.
• Guide and support QA staff, provide constructive feedback, and help maintain accuracy and a strong quality culture.

Benefits

• Employer-paid healthcare coverage, effective the first day of the month following the hire date.
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider.
• Paid time off.
• Sick time.
• FSA and HSA options.
• Parental leave.
• 401(k) with employer matching.
• Life insurance.
• Vision insurance.
• Dental insurance.
• Veterinary insurance.
• Collaborative workplace with opportunities to connect with colleagues and support personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED